scheduler Bristol, England
Job description
About Medaco
Would you like to join a small but growing team based in Bristol who have customers at the heart of everything we do?
Medaco has been servicing and installing moving and handling equipment for patients throughout the UK since 1998. We are proud to supply and service patient handling equipment to the NHS, care homes, hospices, and special schools, and our team is committed to delivering the very best level of customer service.
We focus on our customer’s clients – their patients – they’re the ones that we get up and go to work for each morning. We believe in forming long-term relationships with our customers, sharing our expertise in offering a range of products and services that enable independence, the best level of support for patients, carers, and managers.
The Opportunity
Reporting to the Scheduling Manager, the Scheduling Assistant will be the key communicator between the Customer, Scheduler and Field Service Engineers, working proactively to deliver the best possible customer experience. You will be the first point of contact for all customer and engineer queries relating to servicing and will ensure all stakeholders are informed of the status of jobs and that details are accurately captured on all systems.
What you will bring to the role
· A desire to provide outstanding customer service to our customers and colleagues, with a positive, friendly “can do” attitude.
· Keen attention to detail and excellent administrative skills
· A hands on, structured and well organised approach to your work
· Enjoy being part of a team who loves to engage with and support colleagues.
This is a great role for anyone looking to continue their career in a friendly and supportive team.
Job Types: Full-time, Permanent
Salary: £25,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
