Job description
Job description
Who are Valli forecourts?
Established in 2002, Valli Forecourts is a well-established, family-owned business based in Leeds, West Yorkshire. The company originated when brothers Haroon and Farook became commission operators in 1993, taking on sites with Margram, Shell, and Esso. The turning point was in 2002 when BP decided to sell its network. Valli Forecourts was established with the acquisition of four sites and then a further two within months. The rest, as they say, is history! Valli Forecourts currently operates a diversified portfolio of 15 petrol forecourts and convenience stores throughout England from Birmingham to Stockton-on-Tees and in between.
Since 2008, Valli Forecourts have undertaken a massive investment program. Almost all of the 15 petrol forecourts and convenience stores have been knocked down and re-built. In its place now stands a fresh, modern, state of the art, large forecourts (up to 1 acre) and convenient stores (up to 3,000 sq ft) with lots of parking, great valeting offer, ATM and food-to-go outlets such as Subway and Costa.
Over the years Valli Forecourts have sought strategic, well-known brand partners that would complement their business and have teamed up with the likes of BP, Shell, Spar, Costa, and Subway to name a few. All the forecourts, stores, and subways operate 24/7, 365 days a year. Valli Forecourts employs over 250 personnel and provides a quality and 'best in class service to over 200,000 customers a week. Valli Forecourts are currently developing their site in Shipley, West Yorkshire, which is due for completion in October 2021.
What will my role look like?
Valli forecourts (BP St Chads, Headingly, Leeds) owe our success to our employees and we are committed to providing excellent customer service, good value products, and a wide range of facilities, and our customers have come to expect high standards from all of our forecourts and retail sites.
As a Customer Service Assistant, you will be the face and voice of our stores and your main priority will be to ensure that our customers are provided an excellent service every time. If you aren’t serving our loyal customers at the till then you’ll be busy working the shop floor ensuring our shelves are merchandised, look fabulous, and well-stocked! If you love to work in a fast-paced vibrant store, engage with different people every day, feel like part of a family and have fun then this role is perfect for you!
What would my main responsibilities be?
- Provide a fantastic customer service experience
- Be happy, friendly, smile, and have fun
- Conduct stock rotation, merchandise products, and promote current offers
- Ensure that our forecourts & store look presentable and vibrant
Do I have what it takes?
Of course, you do! You don’t need any experience as we will train you to the highest standards. As long as you are aged 18+, customers focused, aren’t afraid of hard work, and thrive in a fun environment then you definitely have what it takes!
Learning & Development -We are committed to helping you develop new skills to be the best version of yourself!
Competitive Hourly Rate & Contracted Hours –We offer competitive hourly rates above the national minimum wage. We offer contracted hours so you will be guaranteed hours!
Our People -You will work alongside our amazing employees, have fun and be a part of our family
Progression & Career Opportunities –We look to promote and progress our employees within the business and also have other high-profile brands you could potentially move into… the opportunities really are endless with Valli forecourts.
APPLY NOW and start your fantastic career as our Customer Service Assistant! We pride ourselves on training, development, and progression so this application is just the start!
Benefits:
- Discounted food
Job Types: Full-time, Part-time, Permanent
Full-time hours: 16-40 per week
Daily Shift Pattern:
Morning Shift: 7am-3pm
Afternoon Shift: 3pm-11pm
Night Shift: 11pm-7am
COVID-19 considerations:
All staff wears a face mask as well as customers.
VALLI FORECOURTS provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Benefits:
- Discounted food
- Flexible schedule
- On-site parking
Experience:
- Customer Service: 1 year (preferred)
Job Types: Full-time, Part-time, Permanent
Salary: £9.30 per hour
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Part-time hours: 16-40 per week
Salary: £11.00-£11.50 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Language:
- English (preferred)
Licence/Certification:
- Driving License (preferred)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
- Overnight shift (preferred)
Work Location: In person