sales representative

sales representative London, England

Samsonite
Full Time London, England 10.56 - 12.04 GBP Today
Job description

The Sales Advisor is responsible for offering a constant outstanding customer service to promote store profitability.

The Sales Advisor position includes but is not limited to the following major accountabilities:

Store Performance and Analysis

  • Has awareness of every communication and instruction sent to the store.
  • Is aware of store budget and targets and has a good understanding of KPI’s.
  • Reports any information that can contribute to the success of the store.

Customer service

  • Applies the 4 mandatory selling standards with each and every customer.
  • Applies every step of selling processes proposed by Training Manager, exploiting every customer opportunity.
  • Uses up-to-date technical product knowledge to generate sales.
  • Actively builds customer loyalty encourages personal trade.
  • Provides outstanding and inspiring service delights beyond customers’ expectations by going the extra mile.
  • Exceeds the company target Mystery Shopping results (90%).
  • Reflects the values of the brand and demonstrates passion for the brand.

Stock management

  • Ensures correct pricing and presentation of products displayed on the shop floor.
  • Follows instructions regarding stock control, movement and ordering.
  • Minimizes losses to achieve the company shrinkage goal.

Operations

  • Is aware of and applies each authorized company and if applicable, center operational policy and procedure (cash and banking, opening and closing, health and safety, etc.).
  • Maintains all required paperwork meeting the required deadlines.
  • Maintains permanent store cleanliness, appearance to offer a customer friendly environment.
  • Performs all reasonably relevant duties that are requested by the Store Manager.
  • If applicable, observes specific local requirements relating to the trading environment.
  • Actively participates and attends appropriate training as and when required.

Merchandising, Marketing & Promotions

  • Maintains store and window presentation and visual merchandising in accordance with defined standards.
  • Has awareness of current promotions.

Communication

  • Communicates in a clear, polite, courteous and understandable manner and listens to others.
  • Keeps abreast of local and new market trends, shares this info and makes recommendations to the Store Manager.
  • Complies with personnel dress code and grooming in line with company policy.
  • Acts as an Ambassador of the Company and of the Company’s Brands

Reporting line

The Sales Advisor is reporting to the Store Manager / the Assistant Store Manager.

Skills required

  • Constant standing, bending, frequent lifting of luggage up to 15 kilos
  • Computer literate
  • Previous experience in retail
  • Ability to work under pressure
  • Sales Oriented
  • Brand sensibility
  • Flexibility

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Benefits:

  • Employee discount

Schedule:

  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Performance bonus

COVID-19 considerations:
As a company we are following government guidelines

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: Ox/SAPT16/300723

sales representative
Samsonite

www.samsonite.com/home/home.html
Mansfield, United States
Kyle Gendreau
$2 to $5 billion (USD)
501 to 1000 Employees
Company - Public
Consumer Product Manufacturing
1930
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