Sales Engagement Administrator Bristol, England
Job description
Beyond Tickets: Creating Once-in-a-Lifetime Experiences Around the World https://quintevents.com/
About Us
QuintEvents is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands.
Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), the Detroit Lions (lionsexperiences.com), Chicago Bears (chicagobearsvip.com), Green Bay Packers (packersexperiences.com), The Pro Football Hall of Fame (hofexperiences.com), Barrett-Jackson (barrettjacksonvip.com), MotoGP™ (motogppremier.com), and many more.
Our Culture
Progressive. Innovative. Fast Paced. Optimistic. Collaborative. Giving. Fun.
The Role
Office based in our Bristol, UK Office, the successful candidate will be reporting to the Senior Sales Manager. You will be responsible for the day-to-day administration of our Sales Engagement platform Outreach, whilst also being key in contributing to and supporting the outbound sales content creation and the overall development of our sales engagement strategy.
Responsibilities
- Create sales-based messaging to be used in inbound sales sequences.
- You will be required to organise, update, maintain, and utilise a constantly shifting library of content to match our event sales cycles.
- Perform sales administration activities;
o Monitor and optimise our Outreach instance.
o Interdepartmental process and communication management.
o Moving prospects between sequences.
o Creation and distribution of sales prospecting lists.
o Troubleshooting.
o Sales Reporting.
o Creation of triggers to automate our sales cycles within Salesforce and Outreach.
- Work alongside cross-functional and international teams such as Sales, Content, Marketing, Product Management and Operations to find the most effective language and way to
communicate to incoming leads. - Respond promptly and effectively to the internal sales team's helpdesk requests; completing support tickets and data clean up tasks on an ad-hoc basis.
- Contribute to the overall development of our Sales Engagement strategy across multiple brands.
- Work with the Sales Management team on the development, implementation of an effective retention program.
Requirements
Skills/Abilities
- Strong computer literacy, ideally with experience using Salesforce/Outreach or complex informational/communications software.
- Content writing/editing skills – preferably based in Sales.
- Initiative, a sense of competitive drive, and the ability to stay focused on results throughout changing conditions.
- A collaborative mentality, strong relationship-building skills, and comfort working closely and accurately within established guidelines.
- The ability and desire to rapidly learn large amounts of new information around entirely new topics, specifically rapid understanding of the basics needed to perform this job, and the ability to
recall this quickly and accurately. - Innovative and creative thinking in generating innovative ideas and better methods as the company grows.
- Meticulous and thorough follow-up skills to assure consistency in all aspects.
Additional
- No travel is standard, but you may be requested to attend a couple of events per year if needed/interested in assisting as a member of the Operations team.
- Respect and treat ethically all members of the internal team, partners, customers, and all other persons while representing QuintEvents
Physical
- Prolonged periods sitting at a desk and working on a computer
