Sales & Customer Service Representative (Home Based) Remote
Job description
We are a fast growing UK based CV writing company. Assisting customers for 10 years in their CV writing requirements with a strong commitment to providing the highest level of Customer Service.
Due to continued growth we are seeking a part-time home based Sales & Customer Service Representative. We will consider candidates with a minimum of 5 years Customer Service and/or Sales experience and used to a high-pressured environment.
The ideal candidate will be required to manage incoming calls/email/contact forms from customers. The role will also require the candidate assists with other business areas including social media marketing, finance administration and business reporting.
Who we are looking for:
Strong IT skills, including good working knowledge of MS office (Excel & Word)
Confident
Excellent verbal and written communication skills
5 years minimum Customer service and/or Sales experience
Self-starter
Strong attention to detail
Faultless telephone manner
Customer focus and commitment to service excellence
Thrives in a face paced environment
Have a strong work ethic; not afraid to go above and beyond
Can manage time effectively and prioritise workload
Enjoys customer interactions
Flexibility
Ability to work evenings and weekends
Successful candidates will be required to work a range of shifts including evenings and some weekends, more 37 hours per week.
What we are offering:
Home-based Flexible hours
Full training plan in an office environment
Ongoing support and coaching
Competitive salary
Job Type: Full-time
Salary: £23,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Day shift
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Education:
- GCSE or equivalent (required)
Experience:
- Direct sales: 3 years (required)
- Customer service: 3 years (required)
Work Location: Remote
Reference ID: SCS Rep
