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Job Introduction

Sodexo are currently recruiting for a Sales Administrator to drive the conversion of new and repeat conference & events business at St. James’ Park, home of Newcastle United Football Club.

This prestigious venue holds wide a range of amazing events. Your role will be to drive sales whilst managing client great relationships and nurturing new ones. This is a rare opportunity to join a global business within a great successful team and benefit from a defined career path. The role will primarily focus on leisure events and weddings.

If you will love a challenge and have a highly organised approach to your work, we would love to hear from you; this role is diverse so a good understanding of events will be key to your success. You will have outstanding customer service skills and be an excellent communicator with the ability to multitask within a pressurised environment; you will love a challenge!

This is a fantastic permanent position with opportunities for further career progression within a global organisation. It would suit a pro-active individual looking to further develop your career within the Events industry, offering exposure to large scale events and the wider Sodexo business.

Main Responsibilities

What you’ll do:

Working with the Sales Manager and wider team, you will create and execute sales activities to drive business growth, proactively searching for new clients and development existing relationships. This is a hands-on role, where you will be converting bookings, following up leads, showing customers around the site and helping them plan their events.

• Exceed targets by providing customers with a motivating and exemplary sales experience
• To develop existing accounts and engage with them to increase their commitment.
• Manage sales enquiries
• Prepare and issue contracts and invoices for all sales
• Manage debt through collecting payments in a timely manner
• Maintain an up to date CRM system, logging all enquiries and cleansing data
• Answer all incoming calls in a professional and efficient manner
• Understand the local & national market in order to sell effectively against the competition from both the venue and catering perspective.
• Assist with entertaining, sales missions, networking and exhibitions
• Attend relevant team meetings
• Maintain accurate records on current key clients and prospects through the CRM system.
• Achieve personal KPI's to be agreed with Line Manager

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring:

• Proven track record in an events/customer service role
• A good researcher, negotiator, and client focussed approach
• An excellent telephone manner
• Excellent communication verbal & written skills
• Excellent business relationship building skills and understanding of customer needs
• Ability to work under pressure and deliver measurable sales targets
• Excellent time management and organisational skills in order to prioritise various job demands
• Proven negotiation skills

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Package Description

£23,000pa + great bonus & benefits package

Location: Newcastle United FC, St James Park Stadium, Newcastle Upon Tyne

Permanent

Work Pattern – 40 hrs pw Monday to Friday with flexibility, occasional weekends required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!