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Working alongside the Shop Manager you’ll have the satisfaction of knowing that your efforts are making this country a place where disabled people have the same opportunities as everyone else.

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

3 Months Fixed Term - Part time, 21 hours a week.

Full job description

As a Shop Sales Assistant, you’ll work alongside the shop team, and use your creativity and flair to flourish in our retail environment.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding.

You will have some experience or skill in the following areas but a great attitude and willingness to learn is just as important:

Customer Service

Our customers are at the heart of all we do so you’ll want to provide the very best customer service and be a focal point in your local community.

Teamwork

At Scope, you’ll find friendly faces, welcome cuppas and chats with everyone in the team.

Stock Management & Merchandising

We want to provide our customers with the best stock package on the high street. You will play a central role by generating stock, choosing which stock is suitable for sale and then maintaining high merchandising standards on the shop floor.

Your onboarding training, Springboard to Success, will set you up for success. Plus, you’ll have ‘on the job’ training, working alongside our colleagues and learning how to drive sales by recycling our donations that will inspire you to become a Scope Disability Gamechanger.

About You

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience, but we do ask that you enjoy working in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail and have a creative eye for displays.

This role will involve working with our wonderful Volunteer team members and will therefore require a DBS check.

We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us, please email [email protected]. You will find more information here about the type of adjustments we can make.

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect. And we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we'll build a culture that’s accessible and inclusive first. And we’ll aim for the same high standards in all our work.

And we will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion here

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

35 days annual leave
flexible working (where we can)
company pension
excellent training and career development
strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

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