Post Office Assistant Apprentice

Post Office Assistant Apprentice Maidstone, England

Kent Training & Apprenticeships
Full Time Maidstone, England 3.96 GBP HOURLY Today
Job description


Detling Community Interest Company is a not-for-profit organisation that is the legal entity behind the Detling Community Store, café and Post Office.

The Store is staffed by 2 employees and a number of volunteers

Travel Information: Detling is not well served by public transport. There is a bus service which mainly serves school times, and a Shopper service into and out of Maidstone and Grove Green. Having a car would be an advantage.


The Apprentice will, after training, be involved in all parts of the business and become qualified as a Post Office Assistant.

The role will involve providing excellent customer service, stock management and cash management

The Apprenticeship is a great opportunity for someone wanting to enter a retail career in an organisation with strong community values.

The role will include:

  • Stock management
  • Working the Store till
  • Completing the Store “Close”
  • Providing all the Post Office services and working the Horizon system and till
  • Serving customers from our small café and delicatessen (No food preparation)
  • Excellent customer service


£158.40 per week


30 hours per week, with some weekend working

Working times to be agreed between 7.00am and 16.30

30 minute lunch break

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”


  • Excellent Customer Service Skills
  • IT skills
  • Numeracy skills
  • Excellent time keeping
  • Good work ethics.


  • Willingness to develop new skills;
  • honesty;
  • community commitment
  • Good communication skills
  • Empathy with people of all ages


GCSE English and maths Grade 4 (Grade C) or above or equivalent

18 years old minimum ( due to selling alcohol)


On the job training with the employer whilst working towards the Apprenticeship Standard - Customer Services Practitioner Level 2 Standard will establish an Apprentice’s skills to deliver high quality service to customers both internally and externally. The Apprenticeship will incorporate knowledge of customers and the customer experience, understanding the organisation, its products/services and their role and responsibilities.

Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Job Types: Full-time, Apprenticeship

Salary: £158.40 per week


  • Monday to Friday

Work Location: In person

Reference ID: KT&A2847

Post Office Assistant Apprentice
Kent Training & Apprenticeships
Sittingbourne, United Kingdom
Unknown / Non-Applicable
Company - Public
Related Jobs

All Related Listed jobs

Administrator/Data Entry
World Shiner UK Ltd Pinner, England 10 - 13 GBP HOURLY Today

Part-time hours: 15-20 per week. Administration (appro Filing, postage, etc). Certificate to be dispatched to Customers.

Graduate Marketing Executive
Stepping up London, England 24000 - 25000 GBP ANNUAL Today

Creating content for all our social media platforms. 3 A-levels or equivalent. Communicating effectively with the marketing team.

Unisan Remote 35000 - 25000 GBP ANNUAL Today

We are a successful family owned business, who provide unique, exclusive and innovative eco-friendly recycling solutions to blue chip companies...

Part Time 30 Hours Sales Assistant
Manpower Malvern 10 - 0.00 GBP hour Today

Part Time [30 Hours] Sales Assistant, Malvern

You're probably already familiar with this household name paint brand and...

Store Assistant - Days
ASDA Woking, England 11.71 GBP HOURLY Today

Wherever you are, we put our customers first with excellent service, welcoming stores and extra special' products we work as a team to maximise sales and