Job description
Are you looking for an impactful customer facing sales role?
Sovereign's Sales Team is entering a new era, with an ambitious Investment Strategy that targets more homes, and better places, than ever before. We have a brilliant opportunity for a Sales Advisor, to join our sales team on a 12 month FTC.
This role will have a blend of home and office working, but there will be plenty of flexibility and will be based from our Bristol office.
Your role as Sales Advisor will be working with our new and existing customers, to provide excellent customer service via a range of channels including telephone, email, SMS and social media, and you'll also be responsible for providing a lead management service to our Sales Consultants.
The role will include:
- Providing administrative support for the sales service and direct support to Sales Consultants
- Building rapport with our customers using open questions to better understand our customers' circumstances, needs and what's important to them
- Collating and maintaining information around availability of our developments and homes using the Customer Relationship Management system and well-known property portals
- Acting as first point of contact for all customers, ensuring accurate information and advice is given
What we're looking for:
We're flexible on the experience you'll bring to the role, you will be able to demonstrate strong communication and organisational skills and will thrive from providing an excellent customer service. Exposure to a sales environment, housing or estate agency is beneficial, but not essential.
You'll enjoy working closely with customers and will look forward to supporting them taking the next step in their lives. You will also be able to demonstrate strong IT skills, including MS packages.
What can we offer you?
- A pot of £450 to spend on other discounted benefits of your choice such as dental plans, health care and lots more
- 25 days holiday + Bank holidays (including 1 day extra for each year worked up to 30 days)
- Discounts with a huge array of partners such as our fab tech reward which allows you buy market leading technology and spread the cost with no interest
- A suite of personal development programmes
- Industry leading pension, 12% matched contributions plus life cover
- Private Medical Insurance
If this sounds like an opportunity you've been waiting for, we look forward to seeing your application!