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Retail Assistant

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7 (immediate start)

Pay: up to £9.50 per hour + pension, ongoing training and Merlin Magic Pass – 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world

Pay Rates will be increased in April 2023 in line with the National Minimum Wage review

About the LEGOLAND® Windsor Resort

We are looking for Retail Assistants to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role of Retail and Admissions Host is based at the Windsor theme park, located in 150 acres of beautiful parkland.

As a Retail Assistant you will work within our Admissions & Retail department, seeking out opportunities for exceptional guest interaction at every opportunity! Our commercial team members will work across both elements of our commercial offering, gaining transferrable skills across our business and delivering a consistent, outstanding and memorable guest journey. Our Retail team members are the faces of our Brick-Tastic LEGO stores across the resort! Assisting our guests with their purchases, suggesting LEGO products that might align with their interests and processing their purchases at the till

Please note internally this role is known Commercial Host

Experience required:

• A confident communicator who is happy to interact with guests of all ages!
  
• Experience of cash handling, profit protection and stock-taking procedures is desirable
  
• A willingness to learn and develop your skills
  
• If you haven’t worked in a theme park setting before don’t worry! We will provide you with all the training you need to deliver memorable experiences every day

Perks and Benefits:

• Pay of up to £9.50 per hour
  
• 40% discount off LEGO sets and products on the online LEGO Store!
  
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  
• Fortnightly pay
  
• Pro rata holiday allowance based on 28 days full time equivalent
  
• Private pension scheme
  
• Life assurance scheme
  
• Employee assistance programme
  
• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Everyone Matters at Merlin

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

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