Repairs Reporting Coordinator Peterborough, England
Job description
Who are Accent?
We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.
We’re not just a housing association, we actually exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers always come first. They are always at the very heart of our business, and we demonstrate this through our values.
We recognise to achieve this, we cannot do it without our employees, and we encourage employees to bring their authentic selves to work. We’re inclusive and diverse across all teams within Accent so we would welcome applications from all backgrounds.
About the Role and Person
- 35 hours per week
- Permanent
- Experience Working within Housing Sector
- Understanding of Repairs
- Excellent Microsoft Excel Skills
- Ability to Deliver on Deadlines
We have an exciting opportunity for a Repairs Reporting Coordinator to join our growing Property Services team! Your core role and focus is to ensure budgetary control processes are in place for all work streams and all associated systems reconcile. Your role will undertake critical analysis of spend patterns and provide this insight to internal customers to manage service delivery. We want our people and our customers to be proud of the homes we provide and you have a key part to play in this.
Whilst we have key responsibilities and these can be found in the job description, there are certain things we will need from you:
- Excellent budgetary control and account management skills
- Proven work experience as an analyst officer or similar role
- Proven experience in a repairs contract management environment
- Advanced skills in the use of Microsoft Office, especially Excel
- Ability to understand, integrate and manipulate data and present accurate information, clearly and concisely in reports or dashboards
- Exceptional communicational, organisational and prioritisation skills at all levels
- Ability to work with teams across the business, in helping teams to understand and interpret critical information for use in decision making and service delivery
- Understanding of payment processes and ability to assist contractors with invoicing management.
- Ability to reconcile orders against invoices received and challenge any discrepancies
- Skills to carry out regular audit checks throughout the department on all transactions undertaken within the data base
- Excellent level of accounting principles knowledge / understanding
- Knowledge of housing management systems
- Numeracy and literacy skills essential. IT literacy, confident in use of MS Office applications as well as the ability to use company operational software
The added extras:
- You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.
Location
You’ll be required to live in commutable distance from our Peterborough office. This is a Hybrid Role, 3 days based in office.
When working from home we’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £27,844 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.
What will you get from us?
In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata) per year (excluding bank holidays) rising by 1 day per year up to a maximum of one working week
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme
- A choice of salary based contributory pension schemes, each offering life assurance cover.
- Auto enrolment – employer and employee contribution 4%
- Pension scheme – employer contribution 18.9%, employee contribution 7.5%
If Accent sounds like an organisation you’d like to work for, one that feels great about delivering excellent services to customers, then you’ll need to apply ASAP.
If you would like an informal chat with the hiring manager, please contact us on [email protected] and we can arrange one for you.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
Please click here for a full job description.
