Remediation and Product Governance D London, England
Job description
Role Title: Director, Remediation and Product Governance Director
Location: London, Radbroke, Glasgow, Northampton
About BUK Compliance
Barclays UK (BUK) Compliance is transforming alongside the BUK business. Our oversight activities are focussed on BUK’s conduct and reputation risk management. Our goal is to provide action-focussed and risk-based oversight and guidance to the BUK business to ensure good outcomes for BUK’s customers and good market conduct.
Overall purpose of role
The Director of Product Governance, Remediation and Simplification Compliance will, along with other Directors and Managing Directors in BUK Compliance, be part of the BUK Compliance Leadership Team. The BUK Compliance team are split into Centres of Excellence (CoE) based on expertise. The role holder will be part of the Leadership team for the Product Governance, Remediation and Simplification across a broad range of Risk & Control activities across the relevant businesses.
- Provide oversight of Conduct risks and, in partnership with Legal, provide advice and oversight on existing rules and guidance, and proposed regulatory changes.
- Provide oversight, guidance and escalation on complex/high profile issues and initiatives, whilst overseeing the business in delivering high quality, timely commitments internally and externally to regulators.
- Provide oversight and challenge through all key Governance forums as well as through regular internal reporting e.g., Monthly BUK Chief Compliance Officer’s report, Quarterly Compliance Report (QCR), leadership updates etc.
- Provide BUK BOC leadership on Product Governance including NAPA and Product Reviews, working with colleagues in Group Compliance and Operational Risk
- Invest in the development of colleagues across the Remediation and Product Governance Compliance team through meaningful development plans.
- Act as a central escalation point for matters requiring the oversight of the Head of COO, Transformation and Sustainability Compliance.
Stakeholder Management and Leadership
- The Head of COO Compliance and Head of Transformation Compliance
- Head of Remediation and Head of Simplification
- Head of Operational Risk
- BUK Compliance Management Team and BUK Compliance Leadership Team
- Strong stakeholder engagement and influencing skills at a senior level.
- Ability to provide strong people leadership, performance management and talent development.
- Proven communication and problem-solving skills. Creative thinking and strong judgment and decision making.
- A solid understanding of retail banking.
- Strong experience of risk management at a senior level.
- Understanding of new technologies and the use of Data in retail banking organisations.
- Innovative self-starter with a challenging but positive and influential style.
