Regional Manager London, England
Job description
Regional Manager
East Anglia / Midlands
Permanent
Full Time
Grade G
Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.
As a Regional Manager you will have accountability for the delivery of the commercial, customer and the people performance across a region of circa 21 stores and approx. 1,000 colleagues. You’ll inspire and motivate the team to deliver our customer proposition by creating the best possible customer experience with the aim of creating customers for life.
As part of this role, you’ll be responsible for:
- Consistently lead the deployment of in-store customer journeys to drive new standards of customer experience across the region.
- Proactively work across functions to ensure the Store Sell & Serve strategy is at the heart of the customer journey development.
- Embed and proactively champion all omnichannel propositions to optimise customer choices.
- Translate business goals into clear plans so that everybody knows where we’re going and how we’ll get there, and who’s accountable for what and deliver what we have committed.
- Implement and leverage current and future selling strategies, processes, and tools to maximise the performance across the region/store
- Coaching and developing colleagues to create a high performing, diverse talent pipeline, ensuring potential is maximised and succession is identified. Facilitate talent mobility to provide critical experiences that strengthen internal career progression and opportunity
- Be a key influence and a powerful voice in shaping the “future Currys” strategy via meaningful contribution to transformational projects both within stores and the broader business.
- Create a culture of continuous improvement, listening openly to challenges and ideas and takes ownership for sorting things out if mistakes happen so that we can grow our business for the future.
Experience required:
- An engaging and inspiring leader with the ability to excite individuals and teams to deliver businesses vision and achieve performance metrics.
- Proven track record of managing large scale, multi-site regional business with large numbers of stakeholders and an undisputed track record of success.
- Strong commercial acumen, able to utilise data to inform and underpin decision making and drive results.
- Talent development, growing capability within teams and enabling career progression.
- Collaboration and influence across your area and the wider business.
We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include Company Pension Scheme, Discretionary/Performance based bonus, Private Health Insurance and Colleague Discounts. Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Stores team and unbox your passion at the UK’s best-known retailer in tech.
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