Receptionist

Receptionist Solihull, England

Voco St.Johns Solihull
Full Time Solihull, England 15558 - 17959 GBP ANNUAL Today
Job description

Job Ref: KGH7676
Branch: Voco St.Johns Solihull
Location: Voco St.Johns Solihull, Birmingham
Salary/Benefits: Meets NMW and NLW plus great Company benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: Must be available to work shifts inclduing weekends and bank holidays
Hours per week: 40
Posted date: 11/08/2023
Closing date: 13/09/2023


No matter what, you have the ability to smile the most welcoming smile and put the customer's needs first. You love being able to make each and every person's stay not only memorable but personal and you're able to do that because you understand the importance of the small details.

You're a mind-reader due to your ability to anticipate what your customer wants before they even knew what they wanted. And juggler – because you love change and are focused on delivering outstanding guest experience whilst overseeing a busy reception.

What will I be responsible for as a Receptionist?

As a Receptionist at voco St John's Hotel, you will be trusted to check in guests and respond to queries about the hotel, ensuring each and every one of them have an outstanding and memorable experience each and every time.

As clichéd as it sounds, you'll constantly want to find innovative ways to put a smile on your customers face. It could be as simple as offering to book Amy the best table in our restaurant after she's spent the last two hours travelling. Or it could be upgrading Bipin's room as he's stayed with you five times in the last month and well, why wouldn't we want to go above and beyond?

Is this Receptionist role right for me?

  • You'll already be an established Receptionist, or a professional with a knowledge of the hospitality industry who lives breathes and sleeps outstanding service
  • You're confidently able to respond to incoming queries to the hotel, whilst checking-in guests and all the time ensuring you provide outstanding first impressions.

As a Receptionist at voco St John's Hotel, you will be given the opportunity to develop and make the most out of your career. We believe that our people are our business; so along with the tools and support you will need to get to where you want to go – we'll make sure you have fun along the way! We really are dedicated to creating a positive place where the best people want to work.

What's in it for me?


  • Discounts across retail, restaurants, events etc (because we know life isn't just about work)
  • Family and Friends discounts in hotels across the Kew Green Hotels and IHG estates
  • Leisure Club / Gym free membership
  • International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain – our family has hotels that span all over the world!)
  • Parking on site for free
  • Meals for free on shift – hard work is hungry work!
  • Progression Room to grow, with opportunities across the UK and internationally
  • Uniform provided
  • Flexible attitude and working hours.

Receptionist
Voco St.Johns Solihull

www.kewgreen.co.uk
London, United Kingdom
Chris Dexter
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Hotels & Resorts
2001
Related Jobs

All Related Listed jobs

Cleaner / Facilities Assistant
Trinity College, University of Oxford Oxford, England 19292 GBP ANNUAL Today

To contribute to ensuring the College runs smoothly and to the standards specified in order to meet the needs of customers (students, conference delegates and

Retail Assistant
Primark Southampton, England 11 GBP HOURLY Today

Retail Assistant Location: Primark Southampton Salary: 11.00 Employment type: Temporary (Until Sept 16th 2023) Job type: Part Time Contracted hours: 14 per

Artworker - large format graphics
Network - Career Consultants Hatfield, East of England, England 31000 - 35000 GBP ANNUAL Today

We are looking for a technically focused Artworker with a background in large format graphics to join this Hertfordshire-based large format graphics specialist

Assistant Manager - GAME
GAME Brighton, England 19624 - 20172 GBP ANNUAL Today

Experience within a sales or management position within a retail environment. Experience of working with a P&L, maximising sales and managing costs.

Live-in Care Assistant
1st 4 Healthcare Blackpool, England 12.5 - 18.88 GBP HOURLY Today

Up to 1057 per week for our most qualified staff and high needs clients although, it would normally range from 100 - 151 per day (*we pay monthly*).