Job description
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Essential Duties and Responsibilities:
- Receive and direct all incoming calls. Use phone for support information to assist callers and visitors.
- Courteously greet and assist all visitors
- Maintain visitor register
- Verify a valid I.D from all visitors and issue out appropriate badge
- Maintain appearance of lobby
- Send faxes / notify recipients to pick up incoming faxes as time permits
- Receive and sign for packages/envelopes if employee is not available upon the time of arrival
- Perform other duties as assigned by Supervisor
Qualifications:
- High School Diploma or GED Equivalent
- Experience as a receptionist in a corporate environment desired.
- 1-3 years experience with Microsoft Office Software (Word, Excel, Outlook).
- Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
- Exhibits superior verbal communication and phone skills.
- Exhibits exceptional customer service skills.
- Consistently demonstrates professional demeanor, appearance and attitude.
- Proven ability to remain calm under pressure; resilient.
- Sound judgment and problem-solving ability.
- Able to appropriately handle confidential and highly sensitive material.
- Demonstrated ability to be flexible and adapt to an ever-changing work environment.
- Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
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