Receptionist United Kingdom
Job description
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
What is the opportunity?
You will provide a high quality reception / switchboard service to clients, visitors and employees.
UKJERSEYWM
What will you do?
Receives and Welcomes visitors
Receive incoming calls via switchboard and connects callers to relevant employees with the minimum of delay, this includes monitoring any recorded messages
Accepts delivery of items and advises addressee/messenger for collection
Process outgoing courier letters/parcels
Ensure the reception/switchboard areas are kept tidy at all times
Take bookings of meeting rooms and setting up refreshments etc.
Aid employees with connecting video and telephone conferencing facilities
Ensure that the reception area and rooms are stocked with the relevant literature / paper / pens / refreshments
Prepare hot & cold refreshments for meeting rooms and order food and drink for in-house meetings
What do you need to succeed?
Must-have
Excellent written and verbal communication skills
Good organisational and time management skills
Experience with using switchboard operating system
Have basic typing/word-processing skills
Excellent customer services outlook to all tasks performed
Nice-to-have
Flexibility of working hours when necessary
Good understanding on how the company operates
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible and Hybrid working options fully supported
Job Summary
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
