receptionist Shanklin, England
Job description
Job Posted: 28 July 2023
Contract Term: Permanent
Location: Shanklin, Isle of Wight
Contract Type: Full or part time
Salary: Competitive rates of pay
Industries: Customer Service General Office
We are looking for a Receptionist to join our professional team at our busy Hotel, located on Shanklin cliff path.
With a new management team, The Ocean View Hotel is a busy 3-star hotel that caters for coach parties as well as independent travellers and has recently developed a fantastic reputation both in terms of our high levels of customer service as well as in the accommodation we offer and our delicious home-made meals.
This role is guaranteed to bring something new each day and never, ever dull!
About the role -
The role of Receptionist involves assisting with the day to day running of the bookings department
Tasks will include –
- Greeting guests as they arrive at the hotel
- Dealing with guest bookings and enquiries.
- Taking calls and replying to guest enquiries.
- Ensuring guests enjoy their stay
About you –
We are looking for a motivated and enthusiastic Receptionist complement the existing receptionist team in the day-to-day running of our hotel
- Previous Reception work experience in a hotel environment would be ideal.
- Strong time management skills
- Excellent customer service skills
- Excellent organisational skills and a positive and proactive attitude
- Good knowledge of rates and reservations is required
- good IT skills
- Knowledge of the local area will be advantageous good IT skills
To apply please use the option below
