receptionist United Kingdom
Job description
Job Description
Hotel Opera software experience desirable
1 years Hotel reception experience desirable
Aubrey Park is an independent hotel conveniently close to St. Albans and Hemel Hempstead being only 5 miles from both towns. A stylish, AA Rosette award winning hotel set in 9 acres of landscaped gardens and woods.
Join our Front Office Team, where you would welcome all our hotel guests and contribute to delivering a high standard of service focusing on quality. This position would suit someone who is self-motivated and enjoys working with people.
40 hours per week
The role:
- Deliver the highest levels of customer service to our guests at all times
- Ensure our guests’ expectations are constantly met and exceeded
- Communicate with all departments within the hotel regarding guest requirements
- Perform a smooth check-in, check-out for our guests
- Operate the switchboard, key equipment and credit card machines
- Ensure all cash, charge, float and till procedures are carried out in accordance with company policy
You:
- Strong organisational and communication skills
- Good command of the English language
- Courteous, friendly and warm nature
- Competent in the use of Microsoft Packages and sending/receiving email
- Flexible to work shift work patterns which may include early mornings, late evenings and weekends
- Proven ability in a similar role and knowledge of Opera would be advantageous
Work place pension scheme operated by The People’s Pension
Meals on duty
Employee, Friends and Family discount scheme
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Sorry, we do not provide live in accommodation.
Job Types: Full-time, Permanent
Full-Time hours: 40 per week
Job Type: Full-time
Salary: £22,880.00 per year
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person