ramp agent Nottingham, England
Job description
Monday – Sunday full time (varied days) 37.5 hours
12 HOUR SHIFTS! Please only apply for this role if you are able to work 12 hour shifts!
£10.42ph to £17.61ph
Job Overview: Based within the Vehicle Control Centre, the post holder receives telephone and radio messages from drivers and customers to book travel using the NHS service.
To ensure a 24 hour a day service, the post holder will be required to work shifts according to a rota and will undertake all the duties listed below during one or more of these shifts.
Main Duties: All positions are available as full-time hours worked over a variety of shift patterns and durations up to 12 hours 24/7. There will be the requirement and expectation that staff will work over Christmas and New Year.
It is envisaged the successful candidate will have previous experience of working in a pressurised environment and demonstrate an ability to work effectively and make decisions whilst providing care and advice to the public.
- Ensure that patients journey's are planned to attend their appointments and are taken home within the required operational key performance indicators.
- Use of Cleric control and dispatch system to manage vehicles and Third-Party resources.
- Plan the day-to-day organisation of resources.
- Ensure the effective utilisation of resources throughout the region.
- Support the vehicle management team in achieving and excelling in the provision of patient care and ensuring patients receive a high-level customer service.
- Understand patient transport and the impact it has on our patients’ wellbeing.
This is an immediate start role, subject to referencing checks so please only apply if you are available immediately (1-2 weeks)
Also, we will be holding some online interviews for this role on 13.07.23 and 14.07.23 so please only apply if you are free for 15 minutes to have an interview!
Job Type: Full-time
Salary: £10.42-£17.00 per hour
Benefits:
- Company car
- Company pension
Schedule:
- Night shift
- Overtime
Ability to commute/relocate:
- Nottingham, Nottinghamshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
