Public Area Attendant (night) London, England
Job description
Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.
Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar.
The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event.
Job Description
Responsible for maintaining the high level of cleanliness and good order of all assigned areas both public and back of house to create a pleasant environment for our guests and our team in line with the Hilton Bankside service standards
- Clean designated public areas of the hotel to required standards and by required deadlines during overnight.
- Complete regular cleaning routines
- Vacuum, mop floors, and clean windows
- Dust and polish furniture and re-stock and clean equipment used.
- Replace stock of supplies, such as soap, toilet rolls, tissues etc.
- Re-stock and clean equipment used.
- Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information.
- Responsible for all keys in possession.
- Report any maintenance defects or anything which may be considered a Health & Safety hazard.
- Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Housekeeping Manager
- Be part of fire marshal during the night-time
Knowledge, skills, and abilities
- Required physical mobility and stamina.
- Ability to work independently with minimal supervision.
- Ability to follow instructions.
- Well presentable with good spoken English.
- Ability to work and interact well as part of a team.
- Ability to see projects through from start to finish managing time and tasks effectively.
- Work well under pressure with good attention to details
What We Offer
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.
In addition, we offer:
- Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
- Employee Recognition, Rewards and Events
- Recommend a Friend – £350
- Season Tickets Loan
- Cycle to Work Schemes
- Discount Chiropodist & Back therapy in the Hotel
- Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
- Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
- Opportunities to work and support our Local Communities
About Us
Set in one of London’s oldest and most culture-rich parts of the capital, Hilton London Bankside is ideally located just a walk away from some of London’s most famous landmarks including Tate Modern, Shakespeare’s Globe, Borough Market and The Shard.
With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design.
You will find us very centrally located and within walking distance from several tube stations.
- Southwark tube station – 5-minute walk
- Blackfriars tube station – 5-minute walk
- Waterloo Station – 13-minute walk
- London Bridge tube station – 15-minute walk
Role in our Family
The key purpose of your role is to maintain impeccable levels of cleanliness and upkeep in all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. The Public Area Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems.
What Happens Next
Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Type: Zero hours contract
Salary: £13.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
