
Property Administrator Leeds, England
Job description
Key Responsibilities
- Work with Line manager to ensure all clients KPIs are delivered and met as per the Property Management Agreement.
- Work with databases to write out in advance for rent reviews, lease renewals & valuations. Mange responses and issue instructions.
- Maintaining & update property records & adhering to procedures.
- Liaise with utility providers when properties become vacant and provide meter readings and ensuring all invoices are billed correctly to the client.
- The job will require the ability to read and reconcile tenant’s accounts. It is important to have basic accounting skills.
- Liaise with local Council to query vacant business rate demands and ensure empty property relief is applied.
- Reviewing and approving invoices for payment by the client.
- Provide day to day support to Surveyors with ongoing property.
- Assisting line manager with managing external suppliers who undertake the property inspections & valuations.
- Insurance management –notifying clients brokers of any changes in occupation at the property. Managing the annual insurance renewal data, including the head landlord spreadsheet.
- To respond in a professional and timely manner to incoming enquiries from client, tenants and third parties by phone and email about all types of property related issues.
- To maintain a commercial focus and be aware of the split between core functions and additional services provided by CBRE to the Client.
- To plan, prioritises and manage workloads effectively to meet internal targets, deadlines and Client KPIs.
- Assist with client reporting.
- Ad hoc duties – including scanning & electronic filing on internal system, opening and distributing the post.
Person Specification/Requirements
Essential
- Candidate preferably educated to A Level or has sufficient experience in property field.
- Excellent communicating skills (verbal & written) and numeracy skills.
- Good attention to detail is vital. Ability to work methodically and in a highly organised manner.
- Task oriented and self-motivated, with ability to prioritise work so deadlines are met in a timely and accurate manner.
- Thrives on working as part of a team and achieving team goals. Pro-active, uses initiative and is a good team player. Prepared to make pro-active suggestions to agree changes to processes with their line manager.
- A “can-do” and flexible attitude.
- A strong background in customer services.
- Ability to read and interpret leases / legal documents with an analytical approach to query resolution.
- To work in a logical and disciplined manner, ensuring accuracy and making appropriate use of the available technology.
- Awareness of Landlord and Tenant legislation would be beneficial in this role, although the ability to read and understand the key parts of a commercial lease is the main skill required
- High Standard of MS Office product knowledge & good secretarial/administration skills.
Desirable
- Experience with Property Management, Financial systems and/or Work-flow systems
- Previous experience in commercial Real Estate would be advantageous but understanding the property industry as a whole is key.
- Experience of book keeping or finance would be beneficial.
About the Team
