Project Support Officer (Harwich & Dovercourt) Harwich, England
Job description
Salary: £21,216
Hours: 36.5 Monday - Friday with flexibility to cover project work on the occasional weekend and evening.
Contract type: Fixed term contract until 31/03/2025
Location: Hybrid role to include home working and community based in Harwich & Dovercourt, Essex
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
Essex Pedal Power is an exciting programme led by Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. This post will support the delivery of the Local Delivery Pilot, based in Harwich & Dovercourt. Essex Pedal Power allows eligible adult residents to apply for a new FREE quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services. The project builds on the successful pilot already running in Jaywick and Clacton and is part of a wider roll out in Essex. It will distribute 600 bikes in Basildon throughout REPLACEMENT_STRING2025 and if successful, will be rolled out to further areas within Essex.
As Project Support Officer you will be responsible for supporting the project co-ordinator in the role out of the scheme and any admin involved in the bike role out within the local communities of Harwich & Dovercourt.
The majority of your working hours would be spent within the office and out in the local community with the team. When necessary/able, some remote home working may be offered.
You may like to watch this introductory video which showcases the positive work of The Active Wellbeing Society: TAWS Launch October 2018 - YouTube
Main duties
1. Ensure the programme governance is well run including scheduling, necessary paperwork, record keeping, minute taking and coordination of all committees.
2. Support the Sponsor Group, Core Group and Local Community Action Networks and any special working groups as necessary.
3. Work closely with and support the Essex Pedal Power Coordinators, including supporting scheduling, diary management and project support and implementing appropriate processes and procedures to administer the programme effectively.
4. Supporting project management including administering records such as project plans, risk register, procurement schedules, monthly reports and workforce plans.
5. Using excellent communication skills with multiple stakeholders. Ensuring information flows between the multiple and complex network of contributors to the Essex Pedal Power Programme.
6. Working with TAWS Finance Manager to ensure Essex Pedal Power fiscal control over programme spend and reconciliation.
7. Work closely with other team members to ensure the effective co-ordination of all projects within the programme work streams.
8. Liaise with the Project Coordinators to review and plan work streams, outcomes, priorities and associated budgets.
9. Support all aspects of event planning and the Essex Pedal Power communications email/phone/digital channels.
10. Produce reports, carry out presentations and undertake administrative duties in connection with the post.
11. Carry out all other duties as maybe reasonably assigned from time to time and with the level of this Job Description.
12. Support and adopt the mission, aim and values of TAWS, throughout your work and behaviours.
13. To take responsibility for your own personal and professional development, including responding constructively to internal management performance processes.
Knowledge, skills and experience
1. All criteria are essential, and your application will be assessed on all points detailed below.
2. Proven track record of providing administrative support for complex projects or programmes of work.
3. Substantial IT skills that supports word processing, spreadsheet technology, online data entry systems, outlook and share point file system.
4. Demonstrate ability to understand project or programme methodologies and the administrative requirements to help these run smoothly.
5. The required soft communication skills to liaise with multiple stakeholders and also to help get the best or what you need from people in support of administrative processes. This includes handling email and phone enquiries for the team.
6. Evidence of following processes and procedures within a governance model where pressure exists and where process and procedure are new or have been in need of change.
7. Demonstrate ability to understand budget management from an administrative perspective supporting the fiscal control over complex projects and programmes.
8. Evidence of capability to ensure governance committees and boards run smoothly due to administrative control and support.
9. Ability to respectively challenge and add value to senior or influential contributors such that you are a key go to person in the running of project and programmes with the appropriate can-do attitude.
10. Strong interpersonal skills and presentational skills across a range of mediums.
11. Knowledge of learning and evaluation processes and implementing continuous improvement across projects.
12. Evidence of supporting procuring services and contract managing partners to deliver services.
13. Support in preparation of information for reports up to Programme Board level.
14. Demonstrate empathy and understanding with the citizens and communities who access our services.
15. Evidence of a commitment to ongoing personal development and training.
16. Digitally literate and familiar with a range of software packages including utilising social media.
17. A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities.
18. An understanding of what a Community Benefit Society is and experience of working cooperatively.
19. Experience in customer facing roles and knowledge the local communities.
Staff benefits
We offer our team members a comprehensive staff benefits package to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day)
- Death in Service – x4 your salary paid to beneficiary.
- Flexible working
- Hybrid working options
- Fantastic volunteering opportunities within The Active Wellbeing Society every month
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- An ability to work autonomously and to work under pressure
- Experience of working with a variety of people from all backgrounds
- Organisational skills, with the ability to manage multiple projects at one time
- Effectively managing data using systems accurately and maintaining confidentiality.
- Awareness of the Essex Pedal Power project values and goals
Closing date for applications is Sunday 26th February 2023 at midnight
Interview date Tuesday 7th March 2023
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Job Type: Full-time
Salary: £21,216.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Employee discount
- Life insurance
- Work from home
Work Location: One location
