Job description
37.5 hours per week
£10.52 per hour
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Food Service Assistant we’re looking for?
If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!
OVERALL OBJECTIVES: To ensure the hospitality function operates within Holroyd Howe standards and client requirements by providing an excellent service.
SPECIFIC RESPONSIBILITIES:
- To oversee the delivery, collection and presentation of the hospitality service at the location.
- To ensure that all time constraints are met each and every time.
- To ensure that the client receives the highest possible standard of hospitality.
CLIENT SERVICE:
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- To ensure all food is presented and served in line with company standards.
- To provide an excellent standard of client service.
PEOPLE:
- To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times.
- To treat your team members at location as you would expect to be treated.
HEALTH & SAFETY, FOOD SAFETY, THE ENVIRONMENT:
- To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures at all times.
- To attend all health and safety training courses as required.
- To rigorously follow the unit cleaning schedules.
ADDITIONAL RESPONSIBILITIES:
- To attend all location management meetings as required.
- To take responsibility for contributing towards your own development with the guidance of the Hospitality Manager / Assistant Hospitality Manager and attend training courses as identified.
- To show commitment to company values in all aspects of your role.
- To act as a positive ambassador for the business.
- To attend to any reasonable request made by the client or Holroyd Howe Management.
- A full clean driving licence in order to assist with site deliveries
I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.
There are many advantages to working for us and we provide our employees with bespoke benefits which include:
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
- Reward & recognition schemes
- People awards to celebrate our employees
- Work/life balance
- Employee Benefits Platform
- Employee Assistance Program
- Recommend a friend scheme
- Company sick pay scheme
- Prestigious working environments
- Team events scheduled throughout the year
- 28 Holiday days inclusive of bank holidays
- Pension scheme
- Competitive salary
We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.
“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”
This appointment is offered on the return of satisfactory professional references.