Product Development Analyst Uxbridge, England
Job description
Be part of our award-winning team!
Who we are
Cover-More Europe is a global specialist and integrated travel insurance, medical assistance, and employee assistance provider with operations across five continents. Cover-More Europe is headquartered in Sydney, Australia. In 2017, Cover-More became part of Zurich Insurance Group emerging as the third largest travel insurance provider in the world.
Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes or managing policies with all Blue Insurances' Products.
Cover-More Services Limited is regulated by the Central Bank of Ireland and authorised by the Financial Conduct Authority for UK Business.
Position Overview
The UX/UI Designer is responsible for delivering the design of User Experience and User Interfaces for Cover-More Europe’s digital assets, including websites, mobile applications and other interfaces. There will be a particular focus on delivering first class user experiences across all technology via a rolling process of analysis and optimisation. The UX/UI Designer will ensure that all websites are fully responsive and are optimised for the different technologies used by our consumers and will build compelling online journeys which will reduce customer pain-points and improve conversion rates.
The UX/UI Designer will design with usability in mind, but will also ensure that there is a focus on the technical aspects of website design which affect search engine visibility (SEO).
The UX/UI Designer will need to possess, (or develop) an understanding of the regulatory requirements which may constrain design and ensure that this is catered for in all creative journeys, ads and other creative output.
This is a technical design role and the position acts as an internal consultant, researching and perpetuating best practise design principles for online User Experience and User Interfaces. They will also work to gain insights from other experts within the wider business, such as SEO experts, the IT department, Customer Service and Product to develop a broad understanding of our products and business requirements.
The UX/ UI Designer will take a data driven approach to optimisation and journey design by creating reports, conducting research and multi-variant tests to inform design and drive incremental improvements. They will also have a strong working knowledge of website tracking, including event creation, data layer ingestion and behaviour mapping.
The successful candidate will have several years’ experience with a demonstrable track record of designing for a digital environment with a particular focus on User Experience, User Interfaces, Responsive Design and high converting e-commerce websites
Qualifications and Training
Ÿ Experience as a UX/UI Designer or similar role
Ÿ Portfolio of completed design projects
Ÿ Hand-on knowledge of design tools, preferably Figma
Ÿ Experience with image editing software, like Photoshop and Adobe Illustrator preferrable but not essential
Ÿ Experience with using software solutions such as In Vision, Hotjar, VWO, Google Analytics and Tag Manager
Ÿ Strong aesthetic skills with the ability to combine various colours, fonts, and layouts
Ÿ Attention to visual details
Ÿ Ability to meet deadlines and collaborate with a team
Key Duties & Responsibilities:
To be successful in this role you will need to:
Ÿ End-to-end management of the in-house UX/UI design function
Ÿ Designing sample page layouts, wireframes and design options
Ÿ Creating the full UI kit for signed-off designs
Ÿ Maintaining change logs on design iterations, to avoid duplication of effort or accidental roll-back
Ÿ Designing graphics, animations and other digital assets
Ÿ Creating and editing digital images
Ÿ Creating online display adverts, such as banners, MPUs, cinemagraphics
Ÿ Testing, debugging and troubleshooting
Ÿ Maintaining and developing brand guidelines
Ÿ Coding, using a variety of software
Ÿ Liaising with developers to understand technical limitations of other systems and their impact on front end design.
Ÿ Liaising with colleagues in marketing / compliance / IT / customer service to understand the full range of requirements to incorporate into new website designs.
Ÿ Allocating the appropriate time and resource to projects, based on their deadlines, scope and scale.
Ÿ Delivering on time within a project managed environment
Ÿ Deploying and utilising usability tools, such as Hotjar, Optimize, Analytics to generate data which can be used to inform design.
Ÿ Compiling, organising and analysing quantitative and qualitative data to drive design decisions
Ÿ Work with IT to ensure back-end processes to and from the websites transition smoothly
Ÿ Create timeframes and work schedule to meet deadlines
Ÿ Future supervision of junior UX/UI/Design resource
Creation of Lo-Fi and Hi-Fi application prototypes
The Team and Community
Caring is at the heart of what we do. We're here to make a positive difference in the world we live in. Through our social impact, we are committing to the communities we work in and giving back where they need it most. Whichever way you choose to participate in volunteering or fundraising, whether as a team or individually, the company gives you 3 paid days to volunteer. This is our commitment to our community. Then, wherever you help, the commitment is always doubled, and the company will match the number of volunteer hours that staff complete each year and also any money donated to a charity which we call Employee Matching here in CoverMore Europe.
Rewards and Benefits:
· Competitive salary
· Company pension
· 25 days Annual Leave
· Performance based incentive
· Life insurance
· Employee Assistance Programme
· Career Progression
· Family friendly and work-life balance
· Paid parental leave.
· Paid sick leave.
· Wellness leave.
· Fitness reimbursement
· Online learning and training opportunities
· Professional membership
· Overtime pay.
· Staff referral bonus
· Work anniversaries leave or a day off on your birthday
Job Type: Full-time
Salary: From £41,000.00 per year
Benefits:
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Uxbridge: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you happy to be in the office 3 days a week?
- What is your salary expectation?
- When can you start?
Experience:
- UX Design: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
