Policy & Consulting Specialist Ruislip, England
Job description
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. Committed to making it simpler to live, work and do business anywhere in the world. The Group manages a broad portfolio of complementary brands: Crown Workspace, Crown World Mobility, Crown Relocations, Crown Records Management, Crown Fine Art, Crown Logistics, and Crown Wine Cellars.
Discover Crown. www.crownworldwide.com
We are hiring a Policy & Consulting Specialist!
Location: Ruislip, London
Position statement
To act as CWM’s Policy Expert, provide policy benchmarking and policy advice to our clients, as well as act as the point of liaison between Account Management and Business Development Teams and the Consulting Practice/External PR Agency/Marketing team, with a view to communicating issues of concern or interest to our clients and potential clients to facilitate production of Thought Leadership content and to assist with the production of this content.
Key Responsibilities
· Act as Crown’s policy expert, in conjunction with Consulting Lead. Conduct client policy related discussions to provide insight and advice around what’s happening in the market. Be aware of existing policies held in the Analyser tool to be able to provide high level benchmarking guidance. Produce proposals for in depth Consulting work where requested and price in line with pricing structure
· Where Proposals are accepted, carry out full policy benchmarking, design or advice projects on behalf of clients, or produce reports from the Policy Analyser Tool or implement the Interactive Policy Guide, as appropriate
· Review existing policy capability and options and make recommendations for improvement (off the shelf advice, off the shelf review pricing, etc)
· Primary responsibility for the Policy Analyser Tool and Interactive Policy Guide. Develop in depth knowledge of how these tools work, be able to present to clients confidently about the tools and keep them updated with regular audits and reviews. Liaise with internal Account Management Teams to ensure the Policy Analyser Tool is up to date with most recent client policies periodically.
· Participation in RFPs as Crown’s Consulting Expert
· Acting as the conduit between AM and BD teams and Consulting. Developing strong relationships with these teams and holding monthly calls to discuss hot topics in the market and garner client feedback on issues of concern or interest
· Passing this feedback through to Consulting Lead, External PR Agency and Marketing to review the potential for Thought Leadership content. Proposing ideas for content, and taking the lead where the green light is given to work with all parties to create content – co-ordinating or conducting interviews, podcasts, writing articles etc as appropriate
· Working with our External PR Agency and Marketing teams to assess and track impact of all published Thought Leadership content and proposing alternative directions/ideas where appropriate to maximise our impact in the market
· Support with any ad hoc Consulting projects as appropriate
· Track and manage Consulting revenue and make recommendations for revenue increase to Consulting Lead
Professional Knowledge & Skills
· Demonstrated expertise in global mobility policy either gained through an in house policy role or via a Consulting Firm
· Exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders.
· Well-developed administration and organisation skills with strong attention to detail
· Comfort with technology and the ability to manage technology solutions (such as the Interactive Policy Guide)
· Strong communication and presentation skills. Comfortable with public and group speaking.
· Cultural sensitivity and awareness.
· Ideally 8 years industry experience & at least three years in a policy role.
What we offer
Our UK benefits package includes Enhanced service-based holiday entitlement, 1 day's birthday leave, pension scheme, private medical insurance, death in service, shopping discounts and 2 Corporate responsibility days per annum, innovative wellbeing package, employee awards, as well as in-house learning and development opportunities.
Our values
At Crown we pride ourselves with the quality we deliver and values we stand by.
· We are CARING about people and their experience
· Always DETERMINED to do our best and to always keep improving
· We are genuinely THERE when our customers and colleagues need us
· We encourage the SHARING of knowledge amongst each other
· We continuously remain OPEN-MINDED to stay innovative
Equal opportunities
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.
Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Job Types: Full-time, Permanent
Salary: £57,000.00-£77,000.00 per year
Benefits:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Ruislip: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in Ruislip
Reference ID: 30253
