Police Contact Management Centre officer

Police Contact Management Centre officer Southampton, England

Hampshire Constabulary
Full Time Southampton, England 27742 - 31213 GBP ANNUAL Today
Job description

Policing is a career like no other. Our police officers, police staff and volunteers show courage, teamwork and compassion on a daily basis to make a real difference to people’s lives in the communities they serve.
We look for all kinds of skills, because we know it takes all kinds of people to protect the public. Problem solving, compassion, resilience, respect, courage and teamwork. These are the qualities we are looking for, and if you think you might have the skills to serve why not apply?

About the role

Acting as the front line of policing as one of our Contact Management Centre Officers, you will be responsible for receiving emergency and non-emergency calls from members of the public. You will need to apply an investigative mind-set to complete detailed crime reports ensuring all lines of enquiry are considered, submit detailed intelligence reports, assess risk and handle a wide variety of enquiries including online and email based contact. Your role will be ensuring the most appropriate help and support is established, ensuring you handle every contact with empathy, whilst remaining calm when dealing with potentially sensitive and upsetting matters in a fast paced environment.

Job Types: Full-time, Permanent

Salary: £27,742.00-£31,213.00 per year

Benefits:

  • Childcare
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking
  • Store discount

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you willing to work shifts including; day/night?

Work authorisation:

  • United Kingdom (required)

Shift availability:

  • Day shift (required)
  • Night shift (required)
  • Overnight shift (required)

Work Location: In person

Police Contact Management Centre officer
Hampshire Constabulary

Related Jobs

All Related Listed jobs

School Cleaner
Acorn Education and Care Barton upon Humber, England 10.42 GBP HOURLY Today

Our Domestic Assistants carry out an essential role to maintain the standards of cleanliness required by the children and young people in our care.

Marketing Executive
Jeru London, England 42000 - 48000 GBP ANNUAL Today

Ideally have hospitality* experience , This position calls for a creative, analytical and organised marketer who is able to manage multiple priorities

HGV Class 1 Class 2 Driver
EKA Concrete Ltd Crawley, West Sussex, South East England, England 38000 - 42000 GBP ANNUAL Today

Must have at least 2yrs HGV experience,up to date driver CPC. Driving a Goods Vehicle: 2 years (required). Job Types: Full-time, Permanent.

Bar Support
Dirty Martini Manchester Manchester, England 11.5 GBP HOURLY Today

Dirty Martini is an industry-leading cocktail bar brand with fantastic training and development, competitive pay structure and plenty of opportunities to

Customer Service Advisor
Parker Jones Group London, England 24000 GBP ANNUAL Today

Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels.