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Job description

Job description

National Home Health is hiring for a dedicated – Intake Coordinator to join our team in Hayward!

Manages intakes and discharges from Kaiser while working in collaboration with the Clinical team and insurance company to authorize medical necessity for the continuation of treatment at a residential level.

General Accountabilities

• Manages intakes and discharges from Kaiser while working in collaboration with the Clinical team to authorize medical necessity for the continuation of treatment.
• Screens all inbound phones and transfer calls as appropriate.
• Establishes and maintains efficient methods of ensuring the medical necessity and appropriateness of residential admissions.
• Scheduling patients with nurses and therapists as requested.
• Providing accurate and clear directions to patients prior to their first visit
• Performs concurrent reviews for Residents to ensure that extended stays are medically warranted and documented in the Resident’s medical record.
• Coordinates and organizes activities of the Utilization Review Department using a length of stay as a guideline.
• Calculates the length of stay and continued-stay days for Residents.
• Refers to Physician, Therapist, Nursing Team and Resident if there is a continuation of treatment and stay.
• Other duties as assigned

Job Qualifications:

• 1 year of Home Health or Medical experience preferred
• Computer literacy is required.
• Ability to excel in a team environment

Job Types: Full-time, Part-time

Pay: $21.00 - $30.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Hayward, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location