paralegal Manchester, England
Job description
*Start date for this role is 7th August, 2023*
A bit about Ascent
We are part of the Irwin Mitchell Group, specializing in secured/unsecured debt recovery and litigation services.
At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. You will play a huge part in the ongoing success of Ascent by providing technical and practical support when dealing with secured debt recovery and litigation actions on behalf of our clients.
What we offer you
We offer a number of benefits that cover lifestyle, colleague recognition, health & wellbeing and finances. Some of these amazing benefits include:
- A competitive pension scheme for our colleagues
- Discounted gym membership with some of our healthcare providers
- Health cash plan that allows you claim cash back on everyday treatments
- Personal holiday (this increases with length of service) plus a buy back holiday scheme
- Discounts and savings on products & services to support your day-to-day living
- Life assurance cover
- Professional membership subscriptions
- Hybrid working model (Following initial Training period*)
- 24/7 digital GP service with our healthcare provider
- Our discretionary bonus scheme that recognizes individual and team performance across the business
Be Part of our team
Customer Experience is at the heart of everything that we do. As a team we assess individual’s circumstances, supporting our customer to overcome problems which have led to customer’s account being in arrears.
You’ll be exceptional in the moments that matter; supporting our customers to find solutions and progressing the secured debt recovery process on behalf of our clients including debt recovery associated with consumer, commercial or mortgage repossession environments.
What will your day look like?
- Ensuring all relevant processes are followed with matters followed up in a timely manner in line with client service levels and court processes.
- Compile witness statements or completion of court documentation as required as part of the recovery process.
- Ensure all work undertaken is in line with internal and client service level agreements.
- Liaise with external third party companies, agents or other representing parties as required.
- Treat all customers fairly, professionally and act within legislation, compliance and codes of practice.
- Accept and request guidance tuition and training on the methodology of work, utilisation of computer systems and other assistance at work.
- In addition to the above, the Paralegal may be required to carry out any other reasonable request as required by the Team Leader/Head of Department.
Ascent’s Candidate Requirements
Essential
- Minimum of 5 GCSE’s including a minimum C grade in English and Maths
- Computer literate in all Microsoft Office programs
- Has a strong attention to detail
- Excellent Verbal and Written Communication Skills
- Sound knowledge of law and legal System
- Strong organisational skills
- Familiar with electronic document management and filing systems
- High level of discretion with confidential matters
Desirable
- Law degree or equivalent
- Knowledge of CPR Rules
- Experience of working for financial services’ businesses in a legal environment.
- Experience of working in the legal industry and/or in-house with a top financial services organisation.
Further Information
As part of the Ascent on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Irwin Mitchell Group, existing employees, clients, partners and other stakeholders.
*Training will be conducted in the Manchester office for a 12 week period. Following successful completion of training, you will be then be considered for our Hybrid working model.
Job Types: Full-time, Permanent
Salary: Up to £22,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
- Yearly bonus
Application question(s):
- Do you have any CCJ's, voluntary arrangements or are you currently bankrupt?
- Do you have any unspent criminal convictions?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Manchester
Expected start date: 07/08/2023
