Job Introduction

Content Delivery Operations (CDO) is a vibrant 24/7 team responsible for the entire file-based delivery workflow for broadcast BBC TV, BBC iPlayer and BBC Red Button services throughout the UK. The CDO team is the integral link between production of a programme and bringing it to our audiences.

CDO validates and then distributes BBC programmes for Playout, Access Services, Archives and other key stakeholders across the BBC. The file validation process ensures that all media sent from various post-production facilities meets the strict Digital Production Partnership (DPP) & BBC Technical Specifications. All file delivered programmes must be accounted for by CDO to ensure their readiness for transmission and online devices. CDO is responsible for publishing all content on BBC iPlayer. The team captures live programmes off-air and guarantees all pre-delivered assets pass quality control checks. The BBC is required by OFCOM to provide audio description and subtitles to the hearing and visually impaired; therefore CDO makes sure all playback options are available on platform. It is also CDO’s responsibility to revoke the availability of unsuitable programmes from BBC iPlayer and blank content without streaming rights. As well as video, CDO also manages audio and works alongside BBC Radio & Music to publish and replace files for BBC Sounds. CDO monitors and publishes the BBC Red Button service which includes activating calls to action graphics, links to red button streams and the BBC Text service.

Main Responsibilities

CDO is responsible for publishing all content on BBC iPlayer. The team captures live programmes off-air and guarantees all pre-delivered assets pass quality control checks. The BBC is required by OFCOM to provide audio description and subtitles to the hearing and visually impaired; therefore CDO makes sure all playback options are available on platform. It is also CDO’s responsibility to revoke the availability of unsuitable programmes from BBC iPlayer and blank content without streaming rights. As well as video, CDO also manages audio and works alongside BBC Radio & Music to publish and replace files for BBC Sounds.

CDO monitors and publishes the BBC Red Button service which includes activating calls to action graphics, links to red button streams and the BBC Text service.

Are you the right candidate?

The ideal candidate:

• Has a willingness to learn and thrive in an ever expanding environment.
• Confident communication and excellent interpersonal skills, not necessarily technical skills.
• Enjoys liaising with numerous internal and external stakeholders and managing expectations.
• Ability to prioritise work according to operational needs and deadlines.
• Keen attention to detail.
• A proactive approach to problem solving and identifying potential issues ahead of time.
• Strong team player.
• Experience working in media, post production or creative environments.
• Understanding of file based delivery workflows.
• A passion for and knowledge of television and online platforms.

If you have some but not all of these skills, we’d still love to hear from you. We are looking for people with the right attitude and we offer training to help you grow in your career.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

Package Description

Band: B
Contract type: 1x Permanent and 1x Fixed Term for 6 Months
Location: Salford - Quay House

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.