Operations/Office Manager Yeovil, England
Job description
Home Instead is an award winning family run homecare business in Yeovil with another business in Taunton. We are professional, agile, fast-paced, and our goal is 'Making sure the living is easy' for our clients .
Our work environment includes:
- Modern office setting
- Great Team Spirit
- Focussed on delivering outstanding care and going the extra mile for our clients
- To us its personal
We are looking to hire a strong, forward-thinking Operations Manager to effectively coordinate all day-to-day operations in the franchise, reporting to the Franchise Owner. The Operations Manager will have responsibility for the smooth running of the office, and will assist in managing the day-to-day workflow of internal business processes. A successful candidate will have a strong background in business management and experience working with teams, and will possess the ability to analyse data to troubleshoot any issues that may arise.
Responsibilities:
- Manage smooth running of day to day operations.
- Recruit, train, manage and motivate a high performing team of Care Professionals focused on the needs of clients
- Actively support driving selling in the service culture and growth mentality throughout the business. Take full responsibility for the day to day operations.
- Agree objectives for meeting business performance targets and continually review.
- Organise and co-ordinate operations in a way to ensure maximum productivity.
- Be accessible to employees throughout the day to answer questions and perform work-related tasks.
- Monitor the measurement of the client and Care Professional experience through the Heads of and strive to continually improve.
- Ensure that the business has the adequate and suitable resources to carry out operational activities.
Salary: £29,216.00-£32,125.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
