Operations Manager

Operations Manager Chelmsford, England

Jump Street Trampoline Park
Full Time Chelmsford, England 25000 - 29000 GBP ANNUAL Today
Job description

Jump Street is Essex's Largest Indoor Activity Centre. We are looking for an experienced Manager to join our team, managing operations at both our Chelmsford and Colchester sites.

Tasks and Responsibilities include:

- Manage and oversee a team of full time and part-time park staff, including the park team leaders.

- Train all park staff and aid with staff growth and development throughout their employment.

- Support the General Manager with Health and Safety training, awareness and documentation.

- Manage the day to day running of the building, providing support to all staff and departments, ensuring high levels of customer service and satisfaction are achieved.

- Completion of staff rotas to ensure all areas of park are covered within the correct ratios and ensure there is a key holder to open and close the building each day.

- Look after the maintenance, servicing, repair and safety of all park and Clip N Climb equipment.

- Carry out and oversee relevant daily, weekly, monthly and 6 monthly safety checks, sign offs and risk assessments in relation to the park and climbing equipment.

- Conduct spot checks to ensure that safety checks are being completed to a high standard

- Ensure first aid equipment is stocked and accessible to staff and customers.

- Organise relevant first aid training for staff and ensure at all times, there are first aid trained staff accessible and on shift.

- Monitor the recording of accidents and injuries, informing the general manager immediately of any serious incidents and taking immediate action to ensure customers and staff are safe.

- Dealing with any complaints and feedback face to face, via email or over the phone.

- Work with other department heads, assisting with the cover of any sickness or staff shortfall within other departments.

- Deputising for other department managers in regard to the management of all staff.

- Instantly deal with any unsatisfactory staff behaviour or misconduct and report to the Assistant General Manager so that correct HR and disciplinary procedures are followed. Report any concerns relating to staff welfare to the Assistant General Manager.

- Ensure all changes to staff shifts are recorded on RotaCloud including sickness and Annual Leave.

Experience:

- Leisure: 2 years (Required)

- Experience in a Team Leader / Management role: 1 year (Required)

- Experience in Health & Safety: Preferred

Job Types: Full-time, Permanent

Salary: £25,000.00-£29,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • On-site parking

Schedule:

  • Flexitime
  • Weekend availability

Supplemental pay types:

  • Loyalty bonus

Work Location: One location

Operations Manager
Jump Street Trampoline Park

Related Jobs

All Related Listed jobs

Event Automation - Open Source Specialist
IBM Hursley, England 43930 - 54652 GBP ANNUAL Today

You will self directing, balancing the business strategic requirements with that of the Apache Flink community, using your experience and knowledge of Open

Barista
EG Group Birmingham, England 10.5 GBP HOURLY Today

Hourly Rate: 10.50 above 18 | 7.05 aged 17 | 6.50 aged 16. Starbucks discount - 30% off food, drinks & merchandise. Bonus Scheme: Quarterly Bonus Incentive!

Academic Support Tutor in Health and Social Science
London School of Science and Technology (LSST) Luton, East of England, England 24000 - 26000 GBP ANNUAL Today

Every full-time student is allocated a Personal Tutor whose key role is to support the personal, academic, and social development of each individual and of the

academic counselor
Grupo Júlio Simões Logística (JSL) West Bloomfield, MI 47525 - 34212 USD ANNUAL Today

Position Overview:

JSL is looking for actively engaged candidates to join our team and enhance the lives of our...

Casual Event Staff
Quantum Staffing Solutions Manchester, England 12.5 GBP HOURLY Today

Pay rate, full role details and transport availability will vary depending on assignments; full details will be available before booking onto shifts.