IT Maidstone, England
Job description
Location of Role: Maidstone
Advert Closing Date: 23/02/2023
Salary Range: £26,439.00 to £30,657.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
Are you looking for an opportunity to learn and use a wide sway of technologies and applications? Does any of the following apply to you?
Are you a newly graduated IT engineer?
Do you have a wealth of IT (Microsoft) qualifications but limited experience?
Are you the “Tech Go To” person who fixes everything for friends and family? Is this where your passion lies yet, your career has not taken you in that direction?
Do you have a natural aptitude and attitude for technology, enjoy a varied day and like to be out and about?
If any of the above apply, this would be a great role for you!
We currently have an opening in our customer focused Field Operations Team with the chance to gain wide exposure to the latest hardware and software, supporting police officers, police staff and volunteers across Kent. Providing IT support across the county and enabling office moves, upgrades and retrieval of assets. As a Field Operations Engineer, day to day duties will involve a significant amount of driving, attending police stations and other sites to provide on-site, face to face assistance to ensure officers and staff can perform their duties. Therefore, a full valid UK driving licence is required for the role. That the job does have a high level of physical activities: moving IT equipment to police stations, moving IT kit for office moves, readying kit for handout, breaking down packaging for the recycling containers.
Tell us about you. Please evidence the following skills in your application, they do not need to be IT technical specific examples:
Demonstrating attention to detail, provided your thought process in finding and fixing issues including examples of testing your theory and key points you considered.
Outline where you have taken responsibility and accountability, owned a task to determine a “process” to a satisfactory result, highlighting the consequences of it not happening. Examples where you have defined or adapted the process which has been adopted going forward.
Strong communication skills where you have had to adapt your communication style to your audience. Examples of communicating to technical and non-technical individuals and how your vocabulary and delivery altered.
Do you hold a valid UK driving licence?
The following would be an advantage but are not essential to evidence in your application yet, would be useful to know:
Examples of troubleshooting, installing, and repairing any computer, laptops or printing devices, personal or otherwise.
Knowledge or awareness of Microsoft Window 10 and Office 365 applications such as Microsoft Teams, Word, Excel, Outlook etc. Where did you use them, how often?
Any Microsoft or other IT qualifications you hold
The role comprises of travel to police sites and some office based work. This role is based at Headquarters Northfleet with the first 6 months training based at Kent Police Sutton Road, Maidstone. Please note however that there may be occasions where you are asked to cover the other areas within Kent. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply
We have three location hubs around Kent; Aylesford, Folkestone and Headquarters Northfleet, so there is opportunity to relocate as a static worker if a vacancy arises.
Standard Office hours are 08:00 – 16:00 Monday to Friday, however there may be occasions where you are asked to work outside of these cores hour to meet operation requirements so some flexibility would be expected.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please note that all roles within IT Services will be included in a restructure over the coming 12 months. This is to support a remodelling of the department to adapt to the changing technical functions, technologies and IT service sectors
Your application is shortlisted on the content provided within the 'reason for application' section. Please ensure you provide as much detail with examples as possible as insufficient information may mean that you do not meet the shortlisting criteria. Please also include your CV as part of your application. If you require any further information, please contact [email protected]
Kent Police and Essex Police have separate salary grading systems therefore the salary for this position will be dependent on which home office force you are appointed to. This will be discussed with the successful applicant before a final offer is made.
Note for potential candidates - It is currently proposed that the Kent Police, Sutton Road site will be sold and all members of staff currently working there will be redeployed to other workplaces and/or required to work in a more agile way. All new staff appointed to roles currently based at Kent Police, Sutton Road after 25 May 2020 and before the closure of the site will be accepting the contract knowing that their workplace will change. They will not be eligible to claim for any additional ‘home to work’ mileage costs or additional public transport costs incurred from the requirement to travel their new contractual workplace. By applying for this role, you are demonstrating that you accept these conditions. The only exceptions to this will be for existing internal staff where the new role is a promotional opportunity or a move internally with the Kent Police, Sutton Road site (i.e. from one role based at that site to another role based at that site).
Your application is shortlisted on the content provided within the 'reason for application' section, which is limited to 9000 characters. Within your answer please refer to the criteria stated in this job advert and include any experience, skills and abilities you feel you have that will make you suitable for the role. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at [email protected] stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applicants must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Essex Police is as a Disability Confident Leader we:
have subjected our Disability Confident self-assessment to an external challenge and validation
are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.
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