Operations Manager Suffolk
Job description
Are you a passionate and experienced individual with a robust background in operations management within the care industry? Do you possess a genuine commitment to delivering high-quality care to individuals with diverse needs? If so, we invite you to seize an exciting opportunity and join our team as an Operations Manager for our small, family-run chain of care homes specialising in elderly residential and nursing care, as well as some residential care and supported living services for adults with learning disabilities.
Holmwood Holdings, a respected and award-winning care services provider with over 25 years of experience, is dedicated to cultivating a warm, supportive, and homely environment for our residents. As a close-knit, family-run organisation, we highly value both our residents and our employees, striving to provide exceptional care that enriches the lives of those we serve. Holmwood Holdings is currently expanding, presenting an exciting chance for an individual to join us on this journey of growth.
In the role of Operations Manager, you will play a pivotal role in ensuring the seamless and effective functioning of our care homes and services. You will lead a team of dedicated managers and staff across multiple locations, fostering a culture of compassionate care, teamwork, and continuous improvement. Your responsibilities will encompass overseeing day-to-day operations, maintaining compliance with regulatory standards, and upholding our commitment to person-centered care.
Key Responsibilities:
- Provide strategic leadership and guidance to our care homes, ensuring alignment with company values and objectives.
- Collaborate with Home Managers to ensure the provision of high-quality care services tailored to the unique needs of our residents.
- Monitor and enhance operational performance, including occupancy rates, staff retention, and financial targets.
- Develop and implement policies, procedures, and best practices to ensure regulatory compliance and the highest standards of care.
- Cultivate a positive and inclusive work environment that empowers staff to excel in their roles.
- Foster strong relationships with residents, their families, and external stakeholders.
Qualifications and Skills:
- Previous experience in a senior management role within the care industry, preferably within nursing, residential, and support for adults with learning disabilities.
- A solid understanding of regulatory requirements and best practices within the care sector.
- Exceptional leadership, communication, and interpersonal skills.
- Proven ability to manage and inspire teams to achieve outstanding outcomes.
- Excellent organizational and problem-solving capabilities.
- A dedication to promoting dignity, independence, and well-being for residents.
- Relevant qualifications in health and social care management.
Why Join Us:
- Become a part of a close-knit, family-run organization deeply committed to care excellence.
- Play a pivotal role in shaping the future of our care homes and making a positive impact on the lives of residents.
- Receive a competitive salary and benefits package based on experience.
- Contribute to a supportive and collaborative work environment.
While this role is remote, it involves travel to locations including Essex, Suffolk, Warwickshire, and Norfolk, with areas expanding as we continue to grow. If you are interested, kindly submit your CV and a cover letter outlining your relevant experience and your passion for enhancing the lives of individuals in our care.
Job Type: Full-time
Salary: £65,000.00 per year
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- Operations management: 1 year (preferred)
Work Location: On the road
