Operations & logistics administrator Cambridge, East of England, England
Job description
About the Company: Millworks Ltd is a specialist Joinery/Timber Manufacturer supplying to exclusive, high-end building projects across the UK. Our Mission is to produce quality products for all projects, sourced from the world’s finest timber and supported by honest, professional expertise. Using innovative timber engineering and finishing techniques, we manufacture architecturally stunning timber products with particular attention to performance and sustainability.
Job Description
We have an exciting opportunity for a highly organised, customer focused and outgoing individual to join our team on a part time, permanent contract.
You need to be a self-starter with a can-do attitude and the ability to prioritise your workload. A strong administrator with excellent interpersonal skills and ability to communicate well, both in writing and verbally to a wide range of people.
Main responsibilities: to work as part of the office team providing reliable, quality customer service, whilst maintaining accurate records of order status and company stock levels. Professional training provided with scope to continue professional development, increased responsibilities and salary as additional skills are gained.
Accountabilities:
- Provide high quality customer service, resolving any issues in a timely and professional manner.
- Control the department email address, ensuring all queries are directed to the responsible person and answered within a reasonable timescale.
- Process all paperwork, internal and external, and update digital records to ensure accurate stock keeping and robust records of customer orders.
- Liaise with sub-contract hauliers and customers, to ensure customer orders are delivered in full, on time, and according to customer off-loading requirements.
- Ensure that deliveries to customers are recorded on to our transport planning system on a timely basis and are accurate.
· Support Sales and Operations teams with general administrative duties.
About you
Essential skills:
· Proficient in the use of all Microsoft Office applications.
· Highly organised with a good attention to detail.
· Strong communication and interpersonal skills, both written and verbal.
· Ability to manage own workflow and complete requirements to set deadlines.
· Focussed on providing a high standard of service to internal and external customers.
- Ability to contribute new ideas to increase efficiency
· Problem solver.
Desirable experience (non-essential):
· Knowledge of CRM systems.
· Experience in logistics.
· Knowledge of Xero accounting software.
Benefits:
Either Full-Time or Part-Time to suit.
- Employee benefits scheme
- Opportunity to gain professional qualifications
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week
Salary: From £11.00 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cambridge, CB25 9EG: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 1 year (preferred)
Work Location: In person
