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We, Ian Williams, are seeking an Operations and Business Manager to join and lead our Painting team based in Plymouth.

For more than 70 years, our history of success and strong client relationships, have enabled us to create a level of stability few companies can match. In Plymouth we have built the business based on a blend of long term client relationships within Social Housing and Local Authority, as well as broadening the client base while completing project works. Investing in our people is critical to the success of our business and we offer career development potential, both locally and UK wide, and this is lived and breathed throughout the business.

As Operations and Business Manager, you will have full responsibility and accountability for the success of your business, including caring and supporting your team, managing and presenting the commercials of your business, developing your business and maintaining the existing client relationships. It's a role requiring organisation, balance and investment.

At Ian Williams we really value our employees, and offer an exceptional benefits package:

• Be part of a company profit share scheme
• Car allowance of £8,500 plus private mileage claim OR Company car
• Let us help you prepare for your future with an employer pension contribution of up to 10%
• 23 days annual leave (increasing to 25 days) but you may want longer or less, so buy up to 5 days or sell up to 2 days per year
• Private medical insurance, permanent health insurance and life insurance.
• Access to an employee assistance program to support employee’s health and wellbeing

The Operations and Business Manager role will involve:

• Developing and nurturing your team is critical to the success of this business, identifying talent to nurture and drawing on individuals’ skills that will benefit your business.
• You enjoy applying your interpersonal skills in order to secure key client relationships and lead by example to deliver a high-quality service, and secure extended business as well as new business.
• As manager of the unit, you take responsibility for the business budget and P&L, working with your commercial team.
• You will lead and work with your operational team to drive high levels of productivity and ensure that work is delivered to a high quality.
• Aware of the targets and expectations on each contract your business is responsible for, you ensure, your business is always delivering in terms of safety, quality.
• You will lead the commercials with financial reporting processes and procedures for monthly and Quarterly reviews, collaborating with the General Manager.

What will you bring as Operations and Business Manager?

• Demonstrable ability to manage, motivate and influence workforce behaviours
• Managing teams, contributing to business plans and profit and loss reporting of budgets up to a value of £5m
• Significant leadership/management experience in a similar role
• Demonstrable experience of being competent to influence in both commercial and operational aspects of a business
• Be able to demonstrate success in developing and securing new business
• Experience of managing client and contract KPIs to a consistently high level
• Sound knowledge of current HSE legislation and experience of ensuring onsite compliance.

Additional benefits:

• Annual pay reviews
• Enhanced maternity/ paternity pay
• Training and development opportunities
• Trade discounts from our preferred suppliers for you and your friends and family
• Specsavers vouchers
• For information on all other additional benefits we do, to enhance your work/life balance please visit our website

About Ian Williams Ltd

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

We reserve the right to shortlist prior to the closing date based on application volumes.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity and all other characteristics that make us different.

Ian Williams Ltd will use applicants details for recruitment purposes only. For more information please read our Candidate Privacy Notice located at our website.