Operations Administrator Belfast, Northern Ireland
Job description
*Please note – we are unable to offer remote/hybrid working or sponsorship for this position*
Location: Waters Edge, Clarendon Dock, Belfast BT1 3BH
Working Hours: Monday to Friday, 8.30am – 5:00pm (37.5 hours)
Salary - £22,000 to £25,000 DOE
Job Purpose…
The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution.
Your responsibilities day to day will be…
- Project management of customer orders, including providing detailed updates to customers via telephone and email
- Ensuring all orders are kept fully updated with accurate notes on our CRM system
- Accurate and timely processing of customer orders in line with our own SLAs and customer requirements
- Efficiently monitor and self-manage work flows internally and with third parties
- Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolved
Skills needed for this role…
- The ability to prioritise tasks, with strong organisational and time management skills
- Able to adapt and succeed in a fast paced, changing environment
- Excellent attention to detail
- Strong communication skills, with the ability to communicate at all levels
- The ability to multi-task and work comfortably under pressure
- Committed team player, who is also motivated by individual tasks
Benefits include….
- 24 days holiday plus bank holidays (increasing with each year of service to 25 days)
- 20 weeks full pay whilst on maternity leave / 2 weeks paid paternity leave
- Company sick pay, life assurance and pension
- Excellent training and coaching as well as fantastic opportunities for ongoing development and progression
- Friendly and supportive team working environment that encourages opportunities for self-development
- Monthly dress down days for charities chosen by our employees
- ….and much more!
Still curious?
If you’re interested but not sure if you have all the criteria listed... have a chat with us. We are open to applications from varied backgrounds.
Contact Michael directly on [email protected] .com or +44 2896948721.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
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