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Job description

Operations Administrator

Expert Thinking is a fast-growing market leading cloud technology consultancy.

As our reputation builds and demand for our services grows, we are extending our back-office function with the addition of a part time Operations Administrator, who will play an essential role supporting the Business & Finance Lead maintaining financial systems, recording, and processing financial information, data entry and general operational administration.

We are looking for someone who has excellent written, and verbal communication, the ability to multi-task, can discretely handle sensitive information, prioritise and be a team player.

If you consider yourself a talented, personable individual with flair, love collaborating with awesome people, and are passionate about helping build an awesome team, we want to hear from you.

Our people are our business - the key to our success, and that of our customers. Join us. Be a part of something special.

Job Title:

Operations Administrator

Employment Type:

Full or part-time

Start Date:

Asap

The Brief:

The focus of the role is to:

· Support all day-to-day business operations (e.g. timesheets, weekly customer reporting, basic financial processes and maintain confidential records)

· Establish an understanding of the needs of our customers and work as a part of the team to respond effectively

· Work collaboratively across the company providing support to other departments, as and when required

· Maintain excellent knowledge of the company’s operational policies and procedures and where needed assist in keeping these in line with company needs

· Support the Senior Leadership Team with diary management and complete ad-hoc tasks as and when required

To be successful, you'll need to:

· Be experienced in business administration (up-to-date training will be provided)

· Be proficient in the use of Microsoft Office suite

· See the bigger picture and be able to work with the team to develop and improve the business

· Knowledge and a basic understanding of the finance package Xero is an advantage

And, you must be:

· An excellent communicator, demonstrate at all times exceptional interpersonal, verbal and written communication skills.

· Self-motivated and able to meet objectives with little or no direct supervision

· A detail-oriented and rigorous individual, have excellent attention to detail

· Comfortable in a fast-paced environment, able to work effectively under pressure.

· A team player, keen to share knowledge and willingly assist fellow team members.

This role is a mix of remote (e.g. working from home) and working in our Canterbury office (minimum of 1 day per week).

We are an equal opportunities employer. Role suitable only for those with all relevant permissions to work in the UK. We cannot provide sponsorship for these roles.

Rate:

£12.50/hour

Benefits:

· Bonus – company performance related bonus (at the Directors’ discretion) twice a year, May (half-year) and November (year-end).

· Technology – standardising on a MacBook Pro or Microsoft SurfaceBook and supporting peripherals (monitor, keyboard, mouse, etc.)

· Mental Health & Employee Support – Employee Assistance Programme provided by HealthAssured

· Training – 1 day/month and all costs of training courses, materials, etc paid for by the company

· Vitality Healthcare – Including Optical, Dental and Audiological Cover

· Self-care Budget – £100 paid monthly to be used as you want (e.g. gym membership, dinner, etc.)

· Holiday – 25 days (pro-rata) plus bank holidays

· Anniversary “Duvet Day” – your annual work anniversary off (to the nearest Friday)

· Pension – employer contribution of 5% of basic salary

Job Types: Full-time, Part-time, Permanent

Salary: £12.50 per hour

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Canterbury, CT2 7FG: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 1 year (preferred)

Language:

• English (required)

Work Location: Hybrid remote in Canterbury, CT2 7FG