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Job Description and Specification

Job Title: WAREHOUSE SUPERVISOR

Purpose: To effectively supervise all warehouse related matters covering the whole goods in/out procedure.

Accountabilities:

• To adhere to Company policies and guidelines at all times
• To ensure the highest standards of Health and Safety in the warehouse area
• To operate all machinery carefully and ensure its good upkeep
• To ensure all stock is stored and moved carefully and safely

Knowledge & Competencies:

In order to succeed in this role you will be expected to have full control in the following areas:

Communication:

• Ensure that all Senior Managers, Department Managers and Supervisors are informed of all daily deliveries and that all Head Office deadlines are met.

Security:

• Ensure the integrity of the warehouse areas including the outside yard and any storage containers.

Health & Safety:

• Comply with all Legal & Company Health & Safety regulations.
• Liaise with the Health and Safety department at Head Office and to keep up to date with the current legislation.
• Ensure the safe use of machinery, electrical equipment, manual handling and general housekeeping of the warehouse.
• Keep written records of accidents and electrical and machinery testing.
• Keep all risk assessments up to date and ensure risk assessments are completed on all pregnant members of staff.

Personnel:

• Training: You must ensure that:

o All staff are fully competent in the duties asked of them
o All staff can work safely
o You identify training needs
o All training is completed.

• Rotas: You must ensure that:

o The weekly staff rotas are organised and adhered to
o The warehouse has sufficient cover at all times.

• Discipline: You must ensure that:

o All staff adhere to all Company procedures.
o You gain full productivity from all staff at all times
o You maintaining a pleasant working environment.

• Recruitment: You must ensure that:

o All vacancies are brought to the Store Manager’s attention.

Stock Control:

• Liaise with the Senior Management Team on all stock issues.
• Monitor all stock deliveries as per Company procedures and periodically spot-check vehicles entering and leaving site.
• Ensure any stock movement i.e. in-store transfers has authorisation.
• Ensure all customer collections and deliveries are signed for in the correct manner.

Daily Inspection:

• You are responsible for morning checks to ensure that all machinery, mechanical aids and ladders are safe and ready for the start of business.
• Check on the daily delivery schedule, preparation of relevant areas to receive expected deliveries, and ensure that stock can move smoothly from warehouse to shop floor.
• Check the interior and exterior of the warehouse for cleanliness and security.
• Check the rubbish and waste paper skips.
• Check any fire exits in the warehouse to ensure they are free from obstruction
• Ensure security and safety of staff while they are in the warehouse area.

General Tasks

• Be able to check deliveries quickly and accurately
• Ensure all delivery notes are stamped, dated and signed
• Complete all relevant paperwork neatly and pass to the Office Assistant in a timely manner
• Ensure shortages and overs reports are completed on the day of delivery
• Ensure accuracy of goods location
• Follow Company procedures at all times and work in a manner that is safe and will not put either customers or other employees at risk by your actions that would leave the Company liable to legal action.
• Satisfy store requirements in a fast and responsive way
• Ensure all stock is handled with care at all times
• Have a Reach/counterbalance licence
• Be punctual – it is your responsibility to know your rota / shift patterns.
• Represent the Company on a day-to-day basis with deliveries and collections, therefore must act responsibly and professionally at all times.
• Take in all training and act upon it – asking for explanations on anything you are not sure about.
• Have good communication skills

These tasks are not exhaustive and you may be required to carry out other tasks as required.

Key Result Areas: You will be assessed on the following areas:

• Accuracy of pallet listings
• Bulletin compliances
• Personal timekeeping and attendance
• Feedback from your Line Manager
• The general running of, and standards within your department
• Observed customer interaction; taking into account any compliments or complaints raised by customers and / or other employees

Key Behaviours:

• Team working - Visible and happy to help other members of the team. Supportive to other employees. Identifies and requests training for self and others as required.
• Confidence - Open and honest, remaining professional at all times. Speaks to all customers and team members. Asks questions to fully understand what is needed. Able to remain calm under pressure.
• Close to people - Understands the needs of team members and customers. Works productivity during every shift in an effective and safe manner.
• Change - Demonstrates commitment to change in the way they personally do things. Identifies barriers and works to remove them.
• Clarity of thinking - Thinks clearly and quickly about issues. Has an eye for detail and identifies critical information. Copes well with complexity. Uses the relevant information to make the correct judgement.
• Empowerment - Understands when to seek advice and ask for help. Is self motivated and will undertake tasks in hand rather than having to be directed.
• Prioritisation - Can demonstrate an understanding of what needs to be done first and the reasons why prioritising is important. Is able to deal with a number of tasks simultaneously.
• Communication - Communicates clearly and respectfully. Asks questions to fully understand what is required from them.

Key relationships:

• Be able to work well with team members, respect customers, delivery drivers and shop floor staff when moving stock around the store and warehouse area.

Reporting to: Office Manager

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person