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New to care? We don’t care! We have confidence in the fantastic training package we have developed which will train you in everything you need to know about becoming one of our fantastic Healthcare Support Workers. Just bring along your caring approach, supportive attitude, great communication skills and empathetic nature and you will really thrive in our hospitals.

Its hard to sum up in just a few words how much our Healthcare Support Workers mean to us, but when we asked our teams, the words they used were:

• Passionate
• Essential
• Inspiring
• Dedicated
• Needed
• Invaluable

…just think, this could be how you are described when you join us as one of our new Healthcare Support Workers. How proud would that make you?

In return, we offer you such an opportunity to join one of our many friendly and dedicated teams where you will learn, grow and flourish – supported all the way, nurtured and developed by your manager and fantastic educational colleagues.

We promise you that you will make a difference to our patients every single day and we know that’s what will really motivate you.

We will be proud of you. You will be proud of you. You will be so valued here.

The Gastroenterology ward at the Northumbria Specialist Emergency Care Hospital are looking for an enthusiastic, highly motivated and caring Nursing Assistant to join our team. Ward 4 is a 30 bedded unit that cares for patients with acute Gastroenterology and Medical conditions. We pride ourselves in providing safe, high quality and holistic care to all our patients.

Being a Healthcare Support Worker is a wonderful role – we know this because our teams tell us all the time. You will play a vital role in the care of our patients, helping with the day to day needs of our patients through the provision of help with personal care, bathing/showering, toileting, mealtimes and supporting them with their mobility as necessary.

You will also perform observations etc and confidently update our electronic patient records accurately to ensure all the information about our patients is captured for our clinical colleagues to use. Accuracy of information and teamwork are essential parts of the role.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ twice overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

Sometimes the role will be tough, you will see and be involved in some difficult things involving our patients, be very busy and deliver some very direct personal care. We don’t want to shy away from this and we know that this part of the role wont be for everyone. This is why we run such a robust interview and assessment process to make sure you understand all aspects of the role, as well as assess you to check you have all the fabulous skills, behaviours, attributes, resilience and caring nature we need.

All the staff in our organisation are working towards the same aim which is to ensure our patients receive the very best care. We can’t promise you will meet all our staff, but you will work with dozens of different people all performing different roles so you will have the chance to learn so much.

Please see attached job description and associated HCSW job profile.