Job description
Director of Operations
Location: Sunderland
Our client, a prestigious, award-winning, customer communications company, is looking for a talented, ambitious, and experienced Operations Director to join their team and oversee the renowned flagship site, based in Sunderland In this key role, the Operations Director, is responsible for the running and the day-to-day operational performance on-site.
You will work as part of the senior management team and embody a tenacious and enthusiastic leadership style and bring fresh ideas to ignite passion amongst the on-site staff.
Key Responsibilities
- Maximise the operational team’s output by brilliant adaptive leadership skills direct and indirect teams.
- Continue to build and develop the operational function
- To have responsibility for the Operational Excellence across the site
- To work with the wider departments to ensure service levels are continuously improved
- Report and effectively use Management Information from operational processes with the full team, making data led decisions
- The management and implementation of excellent change load, driving stability through upcoming strategic plans for the site
- Balancing the demands of our clients
Key Skills required
- A proven track record of operational success and leadership
- Commercially and technically astute with a prove experience of budget control/management
- A passion for continuous improvement and people development
- Excellent communication skills and an innate ability for problem solving
- A passion for driving delivery and inspiring people across an organisation
Please submit your resume and cover letter detailing your relevant experience and qualifications. Only shortlisted candidates will be contacted for an interview.
Job Type: Full-time
Salary: Up to £70,000.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Sunderland: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Operations Director