Nightshift Call Centre Staff

Nightshift Call Centre Staff Edinburgh, Scotland

Seven Seven Cars Ltd
Full Time Edinburgh, Scotland 11.28 - 13.86 GBP HOURLY Today
Job description

Part Time Nightshift Call Centre Agent positions available to join our busy 247 call centre in Edinburgh.

The successful candidates will join our inbound contact centre where they will be responsible for

  • Taking calls from the public using friendly, clear, telephone etiquette
  • Creating taxi bookings ensuring accuracy in information
  • Managing bookings confidently using our taxi booking system
  • Logging feedback information in a professional and empathetic manner
  • Dealing with any lost property enquiries
  • Working as part of a team
  • Demonstrating good customer service skills

The candidates:

  • Confident and polite telephone manner
  • Accuracy and attention to detail
  • Confident using PC/data entry with speed and accuracy
  • Good customer service background/awareness
  • Good listening and communication skills
  • Understanding of importance and impact of role

Shift allowance for weekend work.

Job Types: Permanent, Part-time
Part-time hours: 24 per week

Salary: £11.28-£13.86 per hour

Benefits:

  • Additional leave
  • Company pension

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Night shift

Work Location: In person

Nightshift Call Centre Staff
Seven Seven Cars Ltd

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