Night Tenancy Sustainment Officer

Night Tenancy Sustainment Officer Newquay, England

Pivotal group
Full Time Newquay, England 23946 GBP ANNUAL Today
Job description

About us

Pivotal:

  • We have vacancies in other areas of Cornwall
  • Provides sustainable homes, specialist support and compassionate care to vulnerable people.
  • Works closely with local authorities and other relevant commissioners, such as the NHS.
  • Provides approximately 450 homes for vulnerable people.
  • Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.
  • Operates successfully in a number of locations, including Cornwall, Gloucester and Dorset.
  • Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?

Key Responsibilities:

  • To ensure that housing management functions are carried out within current legislation.
  • To ensure that all properties within a geographical patch are secure at all times.
  • Ensure that all serious concerns are reported to a team leader / manager, and / or the Police as appropriate.
  • Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately.
  • Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night.
  • Provide reports and data as required by team leaders or managers.
  • Assist in the collection of rents and service charges where possible.
  • Monitor CCTV footage as appropriate, ensuring the safety of customers and colleagues.
  • Report repairs and maintenance issues promptly.
  • Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
  • Clear and clean void rooms to enable them to be re-let as soon as possible.
  • Participate in a handover at the beginning and end of each shift, working closely with day colleagues to ensure that any agreed actions are completed.
  • Promote the work of the Community Investment Manager.
  • Participate in team meetings as required.
  • We also have NTSO posts in other areas of Cornwall such as Camborne, Redruth, Falmouth, Truro
  • You will need a driving licence, business insurance and your own transport. Mileage will be paid.
  • DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults

In return for your commitment to the role, Pivotal Support offer-

. Fixed hour 42 hour contract on a rolling rota schedule. 4 nights on 4 nights off

. Pension scheme and company sickness scheme

. A comprehensive training and induction program

. Opportunities for progression within a rapidly growing company

. Perkbox- access to over 200 discounts, offers and free services

. Simply health cover, offering contributions and cover of wellbeing and health services after a successful probationary period

. 5 weeks contractual hours holiday plus bank holidays and 1 day extra for every years service up to max 5 years.

Work Remotely

  • No

Job Types: Full-time, Permanent

Salary: £23,946.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Sick pay
  • Store discount

Schedule:

  • 12 hour shift

Experience:

  • Tenancy management: 1 year (preferred)
  • security: 1 year (required)

Licence/Certification:

  • driving licence (required)

Work Location: In person

Night Tenancy Sustainment Officer
Pivotal group

www.pivotalhomes.co.uk
Bournemouth, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Non-profit Organisation
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