Job description
Network Engineering Specialist
Job Req ID: 19892
Posting Date: 25 Aug 2023
Function: Product & Propositions
Location:
Hatfield Business Park, Hatfield, United Kingdom
Salary: Competitive Salary plus Benefits
Why this job matters
Responsible for integration, commissioning and technical support of IP links from customer site-based routers, switches and devices back into BT OnePhone’s Core Network, daily operations of BT OnePhone’s IP core. Participate in IP Network planning and optimisation based on the output of network health reports. Designing and implementation of configurations both within BTOP and customer network nodes, producing detailed documentation for IP solutions as deployed.
Role holder will participate in high level technical activities, data configurations, change requests, troubleshooting, reporting, monitor daily tasks and direct other team members to gain the best performance.
Role holder will participate in high level technical activities, data configurations, change requests, troubleshooting, reporting, monitor daily tasks and direct other team members to gain the best performance.
What you’ll be doing
- To collaborate with both BT & BTOP staff, vendors and third parties to evaluate and recommend network design, hardware, and technology as part of a continuing refresh cycle.
- To multi-task between projects and providing customer facing support for all BTOP provided converged communication services
- Plan and implement capacity upgrades for BTOP supported network infrastructure.
- Perform all aspects of technical deployment projects, which include developing implementation plans, methods of procedure (MOP’s), and execution of work.
- Monitor performance, capacity, and availability of the network on an ongoing basis.
- Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 production network environment.
- Recommend improvements, improve resiliency, and optimise network.
- Secure network systems by establishing and enforcing policies and defining and monitoring access.
- Support and administer firewall/network environments in line with BT Group policy.
- Routine upgrade data network equipment to the latest stable and secure firmware releases
- Provide remote support to on-site engineers and end users/customers during installation.
- Work in fast paced dynamic environment and under pressure.
- Collaborate closely with customers to define technical solutions, installation/integration and support of products and solutions in the BTOP infrastructure for customers.
- Supporting Value Added Services (VAS) function to introduce new services related to Core Network through designing and integrating the VAS services into the system, to satisfy customer needs and increase BTOP’s profitability.
The skills you’ll need
Troubleshooting
Escalation Management
Issue Resolution
Network Delivery
Health & Safety
Vendor Management
Network Security
Network Testing
Network Configuration
Technical Documentation
Network Integration
Event Management
Network Implementation
Network Design
Incident Management
Our leadership standards
Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846