
Network Engineering Specialist Hatfield, East of England, England
Job description
Network Engineering Specialist
Role holder will participate in high level technical activities, data configurations, change requests, troubleshooting, reporting, monitor daily tasks and direct other team members to gain the best performance.
- To collaborate with both BT & BTOP staff, vendors and third parties to evaluate and recommend network design, hardware, and technology as part of a continuing refresh cycle.
- To multi-task between projects and providing customer facing support for all BTOP provided converged communication services
- Plan and implement capacity upgrades for BTOP supported network infrastructure.
- Perform all aspects of technical deployment projects, which include developing implementation plans, methods of procedure (MOP’s), and execution of work.
- Monitor performance, capacity, and availability of the network on an ongoing basis.
- Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 production network environment.
- Recommend improvements, improve resiliency, and optimise network.
- Secure network systems by establishing and enforcing policies and defining and monitoring access.
- Support and administer firewall/network environments in line with BT Group policy.
- Routine upgrade data network equipment to the latest stable and secure firmware releases
- Provide remote support to on-site engineers and end users/customers during installation.
- Work in fast paced dynamic environment and under pressure.
- Collaborate closely with customers to define technical solutions, installation/integration and support of products and solutions in the BTOP infrastructure for customers.
- Supporting Value Added Services (VAS) function to introduce new services related to Core Network through designing and integrating the VAS services into the system, to satisfy customer needs and increase BTOP’s profitability.
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
