Motor Claims Handler (remote) Remote
Job description
About us
Experienced Motor Claims Handler Wanted.
Innocent Driver is a Motor Claims Service provider, dealing with Commercial insurance brokers, fleet clients, repairers and members of the publice. Our office is in Glasgow city centre and we cover the whole of the UK. The successful candidates have the option of working entirely remotely from anywhere in the UK or of hybrid working.
Please do not apply if you have under 3 years' experience of motor claims handling.
Our work environment includes:
Who is Innocent Driver?
Innocent driver helps people to get their vehicles repaired following an accident. We also provide replacement hire vehicles and can help clients with their personal injury claims.
We enjoy a strong market presence by offering competitive products and services to our clients in both the public and private sectors.
We have experienced strong growth and have plans for continued development. Our people are a mix of experienced and progressive team members and we are always looking to recruit like-minded individuals with a view to long term employment that benefits both parties.
Focus of the Role
The successful applicant will be responsible for handling claims from start to finish and will deal with all aspects of our clients' claims. Another key part of the role is developing and managing business relationships with our client base.
Key Attributes
· A high performer who is highly motivated.
· Be a go-getting, liability resolving, results driven individual
· Experienced in working in a fast-paced claims department
· Must be organised and comfortable with maintenance of key information on all accounts
Key Responsibilities
· Identify, pro-actively seek out, take ownership and continually deliver on claims while enthusiastically building client relationships
· Working closely with internal stakeholders to ensure a smooth on boarding process
· Effectively managing a pipeline of claims, and accurately report progress through our CRM
· Working closely with the sales team to provide partners with a seamless operational service.
The Essentials
· Previous motor claims experience. Third party, liability and recoveries experience are a must. Also, a knowledge of the vehicle repair process and credit hire would be helpful.
· IT Literacy in Microsoft Office packages and previous experience of a CRM system would be an advantage.
· Strong communication skills both verbal and written.
The Desirables
· A proven track record in claims handling with broker and commercial clients would be an advantage.
· Knowledge and deployment of an end-to-end claims process would be desirable
· Excellent reporting & networking skills.
· Proven track record in achieving claims targets within specific deadlines.
What we offer you:
Attractive Package with Incentive Scheme
Training & Development in the role
Opportunity to progress in organisation
The option to WFH or be office based or do hybrid working
Job Type: Full-time
Salary: £22,000.00-£27,000.00 per year
Benefits:
- Casual dress
- Company pension
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Motor Claims: 3 years (required)
Work Location: Remote
Application deadline: 03/07/2023
Reference ID: ID/CLA/06/23
