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Job Summary:

The Medical Secretary will be responsible for assisting with the day-to-day operations of a high volume practice and provide comprehensive clerical support for a rheumatology physician practice in the Department of Medicine located at 161 Fort Washington Avenue in New York City. The incumbent will be a key member of the clinical enterprise and will collaborate with the physicians in providing exemplary service to our patient population.

Job Responsibilities:

• Maintain, manage, and distribute physician schedules to the practice, clinic staff and administration
• Answer phones and direct calls appropriately
• Schedule infusions, appointments, office visits, ancillary services, and academic activities. Ensure appropriate documentation is completed for all of these activities.
• Secure proper referrals, pre-authorizations and/or pre-certifications for visits and procedures.
• Monitor all assigned EPIC work queues and address all work queue tasks timely
• Run insurance verification for all upcoming patient appointments, secure the visits and ensure referrals are received and linked in the EMR
• Perform mandatory appointment reminder calls, remind patients to be prepared with referrals, co-payments and payment for past due balances
• Collect co-pays, referrals, co-insurance and open account balances upon check-in
• Ensure patient demographics are correct and up-to-date at each visit, including pharmacy information, patient email and cell phone number
• Check-out patients, which may include scheduling follow-up visits, specialist office visit appointments or diagnostic exams, such as radiology, PFTs, ECHOs, etc.
• Monitor provider schedules and block schedules as needed.
• Manage patient schedule wait-lists
• Other duties as assigned

Job Qualifications:

• High school diploma or GED equivalency required.
• Medical secretarial training/experience in a medial office/ambulatory setting.
• One year experience in an ambulatory setting, knowledge of medical billing.
• Detail oriented, well organized, with excellent organizational skills.
• Familiarity to CPT and ICD-10 coding.
• Strong customer service skills.
• Bilingual (English/Spanish) preferred.

Hourly Rate Range: $20.19 - $33.17

Note: Our salary offers will fall within these ranges, taking into account experience, skill set and other differentiating factors including education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. Please be advised that the corporation requires COVID-19 vaccinations for all employees unless an exemption request for a disability / medical or religious accommodation has been approved.