Medical Receptionist / Administrator Dromore, Banbridge, Northern Ireland
Job description
Medical Receptionist / Administrator – Dromore Doctors Surgery
Location
Skeagh House 15 Banbridge Road Dromore
Co Down BT25 1NB
Hours of work
Part time Hours – 20hrs + (must be flexible)
Job Description
Receptionist with Admin Closing Date 31st May 2023
The role of medical receptionist / administrator entails office duties including answering the telephone, managing appointments, dealing with the public and general administration duties. Duties are set on a rotational basis. Staff will deal with the public at a main reception area and over the phone.
Responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitor to the practice.
- Process telephone requests and in person requests for appointments and telephone consultations, ensuring that all callers are directed to the appropriate health care professional.
- Deal with patient enquiries on a daily basis.
- Assist other members of the primary health care team as required.
- Organise appointments for GPs, nursing staff and paramedics.
- Process requests for notes in line with GDPR.
- Undertake additional administration tasks as allocated by practice manager
Further Information
The medical receptionist / administrator is attached to the GP Practice as a member of the Primary Care Team and is responsible for the reception of patients and all clerical duties associated with the efficient organisation of the practice. The successful candidate will be expected to observe total confidentiality in all aspects of this employment. All staff are expected to act in a professional manner at all times, providing a caring service and treating patients in a caring and respectful manner.
Essential Skills
GCSE English and Maths (or equivalent)
Minimum of 2 years’ experience working in an office as administrator / receptionist
Working knowledge of Microsoft office products within the work place
Effective communication skills
Ability to work well as part of a team as well as independently
Previous administration experience
Desirable Skills
Previous medical reception / medical administration experience
Experience of dealing with confidential material
Experience in GDPR legislation
Job Type: Part-time
Part-time hours: 24 per week
Salary: £10.45-£11.15 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dromore, BT25 1NB: reliably commute or plan to relocate before starting work (required)
Experience:
- Reception/Adminstration: 2 years (preferred)
Work Location: In person
Application deadline: 31/05/2023
