Food & Beverage Team Member Newcastle upon Tyne
Job description
We are looking for hard working, enthusiastic Food and Beverage Assistants to join our team! In this role you will be the face of our Grainger Restaurant, housed within Hotel Indigo Newcastle. You will entertain our guests dining with us, from breakfasts and business lunches to special occasions. We want you to ensure a memorable experience for our guests. We are open 7 days a week 365 days a year and need our team to work a varied range of shifts and days - this means we can offer great flexibility if required. We are generally busier during evenings and weekends but shift patterns and contracted hours can all be discussed at your interview. Experience is preferred but is not essential and we are on the hunt for large personalities with a passion for great customer service and a willingness to learn new skills. Do you want to be part of something different, entertaining our hotel guests in our very own independent bar and restaurant, housed in our hotel? Do you want to be part of the IHG family and secure a wide range of amazing perks, such as employee discount on hotel stays worldwide? We want to create memories that our guests never forget. Want to join us on this quest? Skills and Experience Experience of working in a customer facing environment is preferable Highly motivated and enthusiastic and a good team player. Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels Delivering fantastic customer service to both our hotel and public patrons What we need from you Communication skills - our guests want to unwind in our bar and restaurant and we want you to anticipate their needs Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories Bags of personality that will make our guests want to return to our venue Ideally, you will have your own transport - but don't worry about parking charges as you can park on-site, for free! To apply for this role please hit the apply button and send us your CV and a covering letter, telling us a little bit about yourself. Our team are looking forward to hearing from you! We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, email [email protected] with any requests.
