Patient Access Manager London, England
Job description
This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care.
Job Title: Patient Access Manager
Location: London
Employer: HCA Healthcare UK
Team: Patient Access
Salary: Competitive with a range of exceptional benefits
Shifts/Pattern or work: 37.5 Hours per week / Monday to Friday
Employment package extras: We will look after you with a very attractive salary, private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards. Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.
We have an exceptional role for you, in the position of Patient Access Manager
across various locations around London.
The Patient Access Manager (PAM) reports to the Group Head of Patient Operations and is responsible for the effective leadership, direction, evaluation and administration of the Patient Access functions for their specific HCA UK Hospitals.
The PAM’s role is to lead the management and progressive development of high quality and customer responsive services, to maximise revenue capture and contribute to achieving the Hospital’s Business Plan. This includes active contribution to Revenue Cycle and to the overall management of the Hospital and its business.
The role of Patient Access Manager is directly responsible for all Patient Access services at their facility which has a direct impact on the Patient Access facility revenue. You are also responsible to ensure financial risk is mitigated through effective and efficient Patient Access services alongside being responsible for a facility patient access budget.
Ideally, we are looking for someone who has;
- Demonstrative experience of working within a patient access environment (preferably with private healthcare)
- Exceptional customer service, leadership and stakeholder management skill
- Highly proficient IT skills to include MS Excel and bespoke patient databases
- Exceptional problem-solving skills
- Able to work to tight deadlines and with changing priorities
- The ability to lead and support a large team
Additional Information:
HCA Healthcare UK is the country's largest provider of privately funded care with 800,000 patient interactions every year. From complex and urgent care, to primary care, outpatient and day-case treatment, we provide exceptional care across our network of facilities and key NHS partnerships in London and Manchester.
We're at the forefront of ground-breaking medicine and our clinical standards are a given, but it's the individual care we to each patient give that means 99% of them recommend HCA UK. Our facilities include The Harley Street Clinic, The Lister Hospital, London Bridge Hospital, The Portland Hospital, The Princess Grace Hospital and The Wellington Hospital. We also run HCA Laboratories and are growing via our expanding joint ventures divisions, including partnering with the NHS.
Our primary purpose is to provide exceptional care delivered with compassion and kindness, using state-of-the-art technology operated by expert, dedicated teams.
If you would like to join HCA Healthcare UK as a Patient Access Manager and be part of an organisation shaping a healthier tomorrow, we invite you to apply. Our application process is quick and easy, completing a 2-minute questionnaire and upload a cv.
#LI-RB2
