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Under the supervision of the Print Lab leadership team, fulfill day-to-day operations related to the front-end operations of the Print and Imaging Lab, including customer service, estimating, project management, simple prepress, billing, and assisting with other functions as needed.

Assist in overseeing a team of student workers who are integral to providing friendly, prompt, and high-quality service.

• Depending on the specific requirements of each day, work with Print Lab leadership and the student worker team to fulfill any of the following tasks as needed:
  
• Overseeing and distributing the incoming flow of emails to the Print and Imaging Lab, phone calls, walk-in clients, and quote requests.
• Creating estimates for new projects and inputting orders into production. This will include working with outside vendors for finishing and other external bids for projects, working with the department's budgets, suggesting options that fit their project needs and creating project plans and timelines between the customer and the production team.
• Reviews incoming files with the production team. Understands Adobe InDesign, Illustrator, and Photoshop and can set up simple files for print production as needed. Understands the importance of brand standards and can assist clients with adhering to the ASU brand standards.
• Following up with production schedule to ensure that jobs are on track to meet deadlines and coordinating with outside vendors.
• Assisting with handling simple accounts payable and accounts receivable tasks, such as sending invoices, processing payments, and documenting/paying outstanding bills.
• When necessary, assist with various production, bindery, and finishing tasks.

Associates degree plus two years’ experience in the operation of moderate to highly sophisticated print and bindery equipment, including six months lead experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

• Experience in shifting between different responsibilities depending on the current needs of production.
• Experience in learning multiple areas of operation within the Print and Imaging Lab and contribute as a team player.
• Experience with Adobe InDesign, Illustrator, and Photoshop.
• Experience in providing customer service via phone, email, and in-person.
• Experience in coordinating and overseeing work of subordinate personnel.
• Evidence of effective communication skills.
• Experience in work that requires organizational skills.

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform job duties.

Frequent bending, reaching, lifting, pushing, and pulling up to 40 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Ability to clearly communicate to perform essential functions.

May need to work weekends, weeknights, and holidays.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services.

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

Applicants must be eligible to work in the US. This department does not sponsor visa's.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.