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Matchday Ticketing Assistant Brighton, England

Brighton & Hove Albion Football Club

Full Time Brighton, England 10.56 - 12.04 GBP Today

Job description

Location: American Express Community Stadium, Brighton

Hours: To work all home matches for the 23/24 season (inclusive of Premier League, Cup games & Europa League games). Additional hours available throughout the season on non-matchdays.

Hourly Rate: £10.90 per hour

Job Type: Worker agreement

Deadline date: 30th June 2023

Interviews: First two weeks of July

About us

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our ambition is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.

Join us in our award-winning customer team for our first season in EUROPE!

Calling all customer service extraordinaries to join our award-winning Supporter Services Team. Do you get excited about creating and delivering legendary and stand-out customer experiences? This is an exciting opportunity for someone who will be able deal with general enquiries and sales for our fans via the telephone, online and in person on home matchdays. We take our customer service seriously and our fans are at the heart of everything we do.

Your background

If you have experience in working in a fast-paced customer service environment and are looking to further your career in this field, then we would love to hear from you. Our ideal candidate will be comfortable working in a busy and lively sales environment with strong numerical and literacy skills.

Due to the nature of the role, it is unlikely that you will be able to watch the match - please be aware of this if you are currently a season ticket holder. There are additional hours during the week and busy periods will also be available.

How we thank you in return

In return for your hard work and commitment to us, you will receive but not limited to:

Club pension scheme (if eligible)
In-house training
Discounts at the Club superstore and online
Discounts from local businesses in Sussex

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

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